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Italian Customer Service Representative

  • Szczecin, zachodniopomorskie
  • Specjalista
  • 2017-08-04

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    arvato Bertelsmann Polska is a subsidiary of arvato Bertelsmann AG, an international outsourcing provider, employing over 73 000 people in more than 40 countries. The Polish branch of arvato Bertelsmann employs about 3500 people in 14 locations. Together with a global leader in the IT industry, we are currently developing our Contact Centre projects and in relation to that we are looking for Customer Service Representatives.

    Italian Customer Service Representative

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    Miejsce pracy: Szczecin

    The Customer Service Representative is responsible for handling customer queries (phone and e-mail) and supporting individual and business clients in both incoming and outgoing communication. There are no sales involved.

    We offer:

    • friendly, innovative and a multinational working environment
    • opportunities to develop language and personal competences
    • full time employment contract
    • 50-minutes of paid break during each working day
    • competitive salary and bonus system
    • attractive benefits ( including sports, medical and leisure, additional insurance)
    • access to career paths within company structure via internal promotion system
    • participation in Arvato knowledge competitions
    • off-work activities including sport, picnics, nights out etc.
    • support for candidates relocating to Poland from another country
    • work location in modern office complex


    • fluent Italian
    • B2 level of English
    • general IT knowledge (Windows, MsOffice, Internet Explorer)
    • proactive and positive approach
    • responsibility in processing customers’ data (business and individual customers)
    • ability to multitask