HSBC Service Delivery (Polska) Sp. z o.o.

(ITID Telecommunication Services) Senior Finance Analyst

HSBC Service Delivery (Polska) Sp. z o.o.O firmie

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HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42

Kraków

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

(ITID Telecommunication Services)
Senior Finance Analyst
Location: Kraków

Overview

Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Operations, Services and Technology combines global expertise and technology to help keep us ahead of the competition.

IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, Data Centers, Voice and Data networks, Cloud & External Infrastructure services, ATMs, Desktops and other devices.

Within IT Infrastructure, Telecommunications provide services covering networks, security, voice, video, contact centre, trade floor and media recording.

We are currently seeking an experienced professional to join our team in the role of Senior Finance Analyst.

Key Accountabilities:

  • Managing and supporting financial processes within Telecommunication Services, as part of the approx. $400m annual spend across 65 countries
  • Focus on managing purchase to pay, including purchase orders, approvals, circuit orders, and invoicing
  • Supporting planning, budgeting and forecasting, covering Run the Bank and Change the Bank
  • Supporting rate setting, recharges and billing to recover Telecommunications costs from the Bank
  • Financial reporting and generation of management information
  • Monitoring, analyzing and summarizing financial and performance data in support of decision making
  • Investigating and seeking remedies for discrete financial issues, which may be adversely affecting function, service or programme performance

Impact on the Business/Function

  • Exceeds expectations of internal customers through partnering to deliver high quality services to the Telecoms functions
  • Advises on the setting of financial goals/objectives, and drives attainment of them
  • Identifies problems and implements solutions, making decisions based on sound, rational judgment
  • Continuously improves the way Telecoms operates financially by generating new and practical ways of doing things in order to deliver new standards, solve problems and gain competitive advantage

Customers / Stakeholders

  • Build strong relationships, using own expertise and experience, adopting a collaborative approach
  • Drive through standardization and improvement of processes, procedures and tools to enhance and conform to Global standards
  • Support for global function financial planning and reporting
  • Global Head of TS and all L6 Sub Domain Leads

Leadership & Teamwork

  • Drives a high performance culture through leadership by example
  • Creates, collaborates and contributes in the development of group-wide Telecoms policies and implements these to ensure commonality and consistency of solutions and services
  • Independently performs assignments to achieve stated objectives and resolve non-routine issues without significant guidance from others

Operational Effectiveness & Control

  • Drives transformational change by establishing priorities, actions, milestone and constraints in a logical sequence and checking progress against plans, taking corrective action as required
  • Applies understanding of the business and technology to manage budgets, improve profitability and sustain savings
  • Use professional knowledge to identify and champion new, innovative or improved best practice
  • Understands functional risks

Management of Risk (Operational Risk / FIM requirements)

  • The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation
  • This will be achieved by consistently displaying the behaviours that form part of the HSBC Values and Culture, adhering to HSBC risk policies and procedures, including notification and escalation of any concerns, and taking required action in relation to points raised by audit and/or external regulators
  • The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of Defence’. The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required
  • Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBC's Financial Crime Risk Appetite

Observation of Internal Controls (Compliance Policy / FIM requirements)

  • The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures
  • The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators
  • The jobholder will implement measures to contain compliance risk across the business area. This will be achieved by liaising with Compliance department about business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators

Requirements:

  • 5 years plus financial management or relevant experience, ideally within Financial Services technology functions
  • Degree level education or equivalent
  • Knowledge of accounting principles and practices (qualified or part qualified preferred)
  • English language required
  • Detailed understanding of the financial planning cycle, purchase to pay processes, and cost management
  • Experience with financial management tools preferred, e.g. Oracle Fusion
  • Strong stakeholder management capability
  • Experience working with annual operations plans and multi-million dollar global programs and initiatives
  • Sound knowledge and understanding of the telecommunications landscape and industry
  • Experience of working in a global team
  • Proven ability to articulate complex issues concisely, suitable for all levels across the HSBC group
  • Flexible and adaptable to changing activities, schedules and work loads

We offer:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employees’ benefits
  • Possibility of remote working
  • Commutable office location – Kapelanka street
  • Casual dress code
  • Cultural exchange

 

 
Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

Are you passionate about the financial markets and would like to understand how it works from the inside? Are you looking for an opportunity to learn and improve your language skills in a multicultural team? Join Regulatory Compliance - Monitoring & Surveillance now!

Why HSBC

HSBC is one of the world's largest banking and financial services organizations. We serve about 38 million customers in 66 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America. We believe in being where the growth is, connecting customers to opportunities. We enable businesses to thrive and economies to prosper, helping people fulfil their hopes and dreams and realize their ambitions.

The position

While the regulatory environments globally become increasingly complex and demanding, financial institutions are expected to put in place adequate controls aimed at reducing risks in financial markets, among others, Market Abuse offences such as Insider Dealing and Market Manipulation.

As an analyst in RC Monitoring and Surveillance, you will cover the review of the electronic and audio communications to detect potential cases of breaches of law, regulation or internal policies.

(ITID Telecommunication Services)
Senior Finance Analyst

Overview

Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Operations, Services and Technology combines global expertise and technology to help keep us ahead of the competition.

IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, Data Centers, Voice and Data networks, Cloud & External Infrastructure services, ATMs, Desktops and other devices.

Within IT Infrastructure, Telecommunications provide services covering networks, security, voice, video, contact centre, trade floor and media recording.

We are currently seeking an experienced professional to join our team in the role of Senior Finance Analyst.

Key Accountabilities:

  • Managing and supporting financial processes within Telecommunication Services, as part of the approx. $400m annual spend across 65 countries
  • Focus on managing purchase to pay, including purchase orders, approvals, circuit orders, and invoicing
  • Supporting planning, budgeting and forecasting, covering Run the Bank and Change the Bank
  • Supporting rate setting, recharges and billing to recover Telecommunications costs from the Bank
  • Financial reporting and generation of management information
  • Monitoring, analyzing and summarizing financial and performance data in support of decision making
  • Investigating and seeking remedies for discrete financial issues, which may be adversely affecting function, service or programme performance

Impact on the Business/Function

  • Exceeds expectations of internal customers through partnering to deliver high quality services to the Telecoms functions
  • Advises on the setting of financial goals/objectives, and drives attainment of them
  • Identifies problems and implements solutions, making decisions based on sound, rational judgment
  • Continuously improves the way Telecoms operates financially by generating new and practical ways of doing things in order to deliver new standards, solve problems and gain competitive advantage

Customers / Stakeholders

  • Build strong relationships, using own expertise and experience, adopting a collaborative approach
  • Drive through standardization and improvement of processes, procedures and tools to enhance and conform to Global standards
  • Support for global function financial planning and reporting
  • Global Head of TS and all L6 Sub Domain Leads

Leadership & Teamwork

  • Drives a high performance culture through leadership by example
  • Creates, collaborates and contributes in the development of group-wide Telecoms policies and implements these to ensure commonality and consistency of solutions and services
  • Independently performs assignments to achieve stated objectives and resolve non-routine issues without significant guidance from others

Operational Effectiveness & Control

  • Drives transformational change by establishing priorities, actions, milestone and constraints in a logical sequence and checking progress against plans, taking corrective action as required
  • Applies understanding of the business and technology to manage budgets, improve profitability and sustain savings
  • Use professional knowledge to identify and champion new, innovative or improved best practice
  • Understands functional risks

Management of Risk (Operational Risk / FIM requirements)

  • The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation
  • This will be achieved by consistently displaying the behaviours that form part of the HSBC Values and Culture, adhering to HSBC risk policies and procedures, including notification and escalation of any concerns, and taking required action in relation to points raised by audit and/or external regulators
  • The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of Defence’. The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required
  • Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBC's Financial Crime Risk Appetite

Observation of Internal Controls (Compliance Policy / FIM requirements)

  • The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures
  • The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators
  • The jobholder will implement measures to contain compliance risk across the business area. This will be achieved by liaising with Compliance department about business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators

Requirements:

  • 5 years plus financial management or relevant experience, ideally within Financial Services technology functions
  • Degree level education or equivalent
  • Knowledge of accounting principles and practices (qualified or part qualified preferred)
  • English language required
  • Detailed understanding of the financial planning cycle, purchase to pay processes, and cost management
  • Experience with financial management tools preferred, e.g. Oracle Fusion
  • Strong stakeholder management capability
  • Experience working with annual operations plans and multi-million dollar global programs and initiatives
  • Sound knowledge and understanding of the telecommunications landscape and industry
  • Experience of working in a global team
  • Proven ability to articulate complex issues concisely, suitable for all levels across the HSBC group
  • Flexible and adaptable to changing activities, schedules and work loads

We offer:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employees’ benefits
  • Possibility of remote working
  • Commutable office location – Kapelanka street
  • Casual dress code
  • Cultural exchange
 
Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

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