Oferta pracy

ITSM Business Consultant


  • offer expired 14 days ago
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • full office work, home office work, hybrid work
  • remote recruitment


Jana Henryka Dąbrowskiego 79A



Your responsibilities

  • Identifying needs, receiving and confirming needs from a functional perspective;

  • Conducting workshops and meetings with the client as well as a presentation;

  • Analysis of business processes and identification for optimization;

  • Creation of a solution compatible with the existing tool;

  • Sales support to ensure the business needs and preparation of offers;

  • Participation in project valuations;

  • Close cooperation with the sales team and technical team who implementing the solution;

  • Cooperation with business analyst and project coordinator.

Our requirements

  • Experience in ITSM projects (implementation of for example :Jira, BMCRemedy, ServiceDeskPlus, ServiceNow)

  • Knowledge of the issues in the field of requirements engineering, methods of obtaining requirements;

  • Ability to model business requirements and solutions

  • Experience in working for external client;

  • High communication skills, openness to sharing knowledge;

  • Customer orientation;

  • English B2 level (mandatory).


  • Knowledge of ITIL v3 or v4, CMDB, Asset Management

  • Knowledge of Jira / Confluence

  • Knowledge of agile methodologies and waterfall

What we offer

  • Flexible forms of employment and working hours (CoE or B2B)

  • An interesting, challenging job in the dynamically developing Capital Group company;

  • Work on innovative projects using modern technologies;

  • Direct impact on shaping the image of the Capital Group's companies on the market;

  • Possibility to develop competences in a wide range;

  • Attractive salary;

  • Stability of employment and a friendly work atmosphere;

  • Cool benefits, among others integration meetings, internal company competitions, fruit Tuesdays, sweet Thursdays and much more;

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • no dress code

  • coffee / tea

  • leisure zone

  • extra social benefits

  • holiday funds

  • sharing the costs of holidays for kids

  • christmas gifts

  • sharing the costs of a streaming platform subscription

  • employee referral program

  • charity initiatives

  • family picnics


Transition Technologies PSC specializes in creating IT solutions for the industry. Particularly Connected Product Lifecycle Management, application in the industry of the latest technologies of Internet of Things (IoT) and Augmented Reality (AR), thanks to which our clients can implement the concept of Industry 4.0. Our company is more than 500 enthusiasts of programming, technological innovations and programming methodologies who in their work are always guided by mutual help, good atmosphere and creative approach.

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