HSBC Service Delivery (Polska) Sp. z o.o.

IWS Technical Specialist

HSBC Service Delivery (Polska) Sp. z o.o.O firmie

  • Kraków, małopolskie

  • Ważna jeszcze 4 dni
    28 Styczeń 2020
  • Specjalista

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

IWS Technical Specialist
Location: Kraków
Ref No: HTK/ITID/xxxxxx

Overview

HSBC are committed to transforming the way we work in order to meet the growing market demand for speed to market, delivery flexibility, and to stay competitive in an increasingly challenging marketplace. In order to facilitate the adoption of this strategy we are looking to recruit an experienced Technical Specialist to join our Scheduling and Workload Automation function.

We’re currently looking for Specialists with an ability to manage Tivoli / IBM Workload Scheduler (TWS / IWS) including installation / upgrading the system, configuration, restoring, testing the system.

The Team

Scheduling and Workload Automation (S&WA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organisation, as well as ensuring their availability, recoverability, security and currency.

Key Accountabilities:

  • Mainframe batch scheduler management
  • Ensuring delivery to the customer while adhering to established global standards and best practice
  • Maintain and exceed existing SLA’s and ensure compliance to HSBC policies at all times
  • Actively participate in achieving organizational efficiency objectives and undertake analysis on day-to-day work to drive automation on deliveries thereby minimizing repetitive and standardized tasks/processes.
  • Ensure the best practices are used to support the diverse customer group
  • Work closely with the stakeholders to avail/impart all necessary training from time to time to ensure enhanced service delivery Deliver the solutions / deliverables per the agreed requirements with regards to project timelines
  • Work on critical / complex incidents & issues and ensure completion within agreed deadlines
  • Perform Project Management activities as may be applicable in the project
  • Expect to provide the 24*7 On-call support as per business requirements

Requirements:

  • Excellent verbal and written English skills
  • Minimum 2 years’ experience of managing a Tivoli / IBM Workload Scheduler (TWS / IWS) environment (v9.1 or later) e.g. configuring the product, applying updates, performing system upgrades, executing disaster recovery / resilience testing.
  • Experience of testing, evaluating, and deploying new product functionality and / or fix packs released by the vendor
  • Experience of providing production support / troubleshooting for TWS / IWS infrastructure issues
  • Strong Mainframe background and knowledge of z/OS
  • Proven project management skills and adoption of agile working practices
  • Experience of working with or building Job Control Language (JCL)
  • Ability to work independently and with minimal supervision

Additional skills:

  • Experience of implementing security / access controls on TWS / IWS using RACF or ACF2
  • Strong knowledge of and prior experience of maintaining associated products e.g. CA JCL Check, CA Endevor, Horizont XINFO, TWS/Audit, SmartJCL
  • Experience of managing vendor relationships
  • Experience in developing and delivering test plans, test scripts, regression packs
  • Experience of test and issue management tools e.g. Jira, RTC, TestRail and Quality Centre
  • Experience of Agile methodologies – Scrum, Kanban, Lean UX
  • Experience of working with Scheduling Tools

We offer:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employees’ benefits
  • Possibility of remote working
  • Commutable office location – Kapelanka street
  • Casual dress code
  • Cultural exchange

 

 

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]
IWS Technical SpecialistNumer ref.: HTK/ITID/xxxxxx

Overview

HSBC are committed to transforming the way we work in order to meet the growing market demand for speed to market, delivery flexibility, and to stay competitive in an increasingly challenging marketplace. In order to facilitate the adoption of this strategy we are looking to recruit an experienced Technical Specialist to join our Scheduling and Workload Automation function.

We’re currently looking for Specialists with an ability to manage Tivoli / IBM Workload Scheduler (TWS / IWS) including installation / upgrading the system, configuration, restoring, testing the system.

The Team

Scheduling and Workload Automation (S&WA) are a global function with over 250 staff in 12 countries. We are responsible for defining and implementing the strategy for a number of critical products across the organisation, as well as ensuring their availability, recoverability, security and currency.

Key Accountabilities:

  • Mainframe batch scheduler management
  • Ensuring delivery to the customer while adhering to established global standards and best practice
  • Maintain and exceed existing SLA’s and ensure compliance to HSBC policies at all times
  • Actively participate in achieving organizational efficiency objectives and undertake analysis on day-to-day work to drive automation on deliveries thereby minimizing repetitive and standardized tasks/processes.
  • Ensure the best practices are used to support the diverse customer group
  • Work closely with the stakeholders to avail/impart all necessary training from time to time to ensure enhanced service delivery Deliver the solutions / deliverables per the agreed requirements with regards to project timelines
  • Work on critical / complex incidents & issues and ensure completion within agreed deadlines
  • Perform Project Management activities as may be applicable in the project
  • Expect to provide the 24*7 On-call support as per business requirements

Requirements:

  • Excellent verbal and written English skills
  • Minimum 2 years’ experience of managing a Tivoli / IBM Workload Scheduler (TWS / IWS) environment (v9.1 or later) e.g. configuring the product, applying updates, performing system upgrades, executing disaster recovery / resilience testing.
  • Experience of testing, evaluating, and deploying new product functionality and / or fix packs released by the vendor
  • Experience of providing production support / troubleshooting for TWS / IWS infrastructure issues
  • Strong Mainframe background and knowledge of z/OS
  • Proven project management skills and adoption of agile working practices
  • Experience of working with or building Job Control Language (JCL)
  • Ability to work independently and with minimal supervision

Additional skills:

  • Experience of implementing security / access controls on TWS / IWS using RACF or ACF2
  • Strong knowledge of and prior experience of maintaining associated products e.g. CA JCL Check, CA Endevor, Horizont XINFO, TWS/Audit, SmartJCL
  • Experience of managing vendor relationships
  • Experience in developing and delivering test plans, test scripts, regression packs
  • Experience of test and issue management tools e.g. Jira, RTC, TestRail and Quality Centre
  • Experience of Agile methodologies – Scrum, Kanban, Lean UX
  • Experience of working with Scheduling Tools

We offer:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employees’ benefits
  • Possibility of remote working
  • Commutable office location – Kapelanka street
  • Casual dress code
  • Cultural exchange
 

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

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