Oferta pracy

Junior Account Manager

Codewise (CentralNic Poland Sp. z o.o)

  • Lubicz 17G, Grzegórzki, Kraków
    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • hybrid work
  • remote recruitment

Codewise (CentralNic Poland Sp. z o.o)

Lubicz 17G

Grzegórzki

Kraków

Your responsibilities

  • Maintaining and scaling the account, providing advice and optimization tips

  • Onboarding new customers

  • Adjusting platform capabilities to customers business needs

  • Suggesting the company’s products or services to enhance client satisfaction

  • Monitoring client’s account progress - understanding clients needs, tracking and monitoring account progress to provide relevant business data to the Customer and reacting accordingly

  • Answering questions related to specific customer inquiries

  • Giving accurate information to customers and ensuring that they are satisfied

  • Working with and providing Customers feedback for Project Development Team in order to develop the platform

  • Establishing close relationships with the customers

  • Collaborating with internal departments (Customer Success, Sales, Marketing, Product Management) to meet client needs

Our requirements

  • At least 1 year of professional experience (experience as a Junior Account Manager or relevant sales role is a plus but not required)

  • Fluent English, both written and spoken

  • Strong technical, sales, and analytical skills

  • A proactive talent for forging good relationships with customers

  • Technical knowledge, or a willingness to adapt to our business

  • Motivated by technical cases

  • Ability to work effectively under stress

  • Excellent high-volume customer service skills

  • Strong communication skills and the ability to effectively share knowledge with customers

  • Comfortable working with a basic salary + commissions scheme

  • Ability to occasionally work rotating shifts (in afternoon hours - US time zone)

Optional

  • Internet marketing - understanding of ecommerce and affiliate programs

  • Knowledge of using a CRM

  • Operating in additional languages (Russian, Hindi, Chinese)

What we offer

Did you know that working at Codewise is not only about joining one of the world's most talented and passionate groups which is one of the fastest-growing companies in Europe and taking it to the next level! Well here’s just a few examples of the additional benefits that come with being part of the Codewise family.

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • corporate gym

  • preferential loans

  • corporate library

  • no dress code

  • coffee / tea

  • parking space for employees

  • extra social benefits

  • birthday celebration

  • brithday day off

  • training budget and on-line training platforms

  • massage

Codewise (CentralNic Poland Sp. z o.o)

Mix together a bunch of talents (absolutely crazy about what they do) and tell them to reinvent digital marketing. Now, add a healthy dose of corny jokes and love for some out-of-this-world hobbies. Congratulations, you’ve just created Codewise! Except we already did it almost 10 years ago :)

We’re a software company based in Cracow, Poland developing cutting-edge marketing technology, like Zeropark - our self-serve performance ad exchange, and Voluum - a cloud-hosted ad measurement & management platform. We’re addicted to helping our clients achieve their goals with our tools!

Pleasant side effects of our work include being named by the Financial Times among the fastest growing companies in Europe. 3 years in a row!

Scroll to the company’s profile

About the role

  • Voluum is a leading tracking software that has been serving affiliates, performance marketers and media-buyers since 2015. Our platform allows advertisers to track, manage and automate all their campaigns from various sources.

  • We’re a 60+ crew of software engineers, designers, account managers, and other talents now looking for one more.