Junior Administration & Payroll Specialist with German
- offer expired a month ago
- contract of employment
- junior specialist (Junior)
- remote recruitment
Processing changes in employees’ employment lifecycle (new hire, transfer, termination, time & attendance, benefits, payroll) – data input to Workday, SAP HR
Processing and updating requests in case management system (ServiceNow)
Responsible for proper data input and for necessary corrections
Preparing respective employment documentation (contract, certificates, etc.)
Running admin & payroll reports ( Workday, SAP HR)
Ensure that incoming inquiries to the Service Centers are answered in a professional and efficient manner (e.g. via e-mail, telephone, or chat)
Gather all required information as the first point of contact to ensure that customer inquiry can be resolved at earliest opportunity with minimal handoffs, capture an accurate record of a customer enquiry in the case management system,
Adequate understanding, interpreting and managing incoming inquiries to the Philips People Services
Provide support to employees, line managers and HR Business Partners to enable them to effectively use the HR Portal and other relevant on-line tools for completing transactions
Provide proper feedback to the customer if problem is referred
Contribute to continuous improvement activities in the PPS Center through identification of recurring employee/line manager/HR Business Partner issues to simplify and enhance policies, processes and technologies
Provide support during the implementation of new initiatives, programs, policies, and services by acting as an employee’s first line of contact.
Fluent German and good English (both written and spoken)
Ability to multi-task and good time management skills
Demonstrated effectiveness when dealing with demanding customers
Personal integrity when handling confidential information
Highly developed interpersonal skills and analytical thinking skills
Ability to understand and interpret incoming enquiries from the internal customers
Computer literate; experience of Case Management tools and HR IT systems is an additional asset
Understanding of HR processes is an additional asset
Genuine interest for well-being and a healthy lifestyle
What we offer
Annual bonus based on performance achieved
Private medical care with option to extend it to family members
Benefit System cards
Discount for Philips’ products
Relocation package applicable for people moving in from outside of Łódź region
Wide variety of trainings & learning opportunities, including language upskill
Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)
In this role, you have the opportunity to
use your communication skills to help colleagues with HR-related questions. You will be the contact point for General Management, HR managers and Employees.
You are a part of
Our Global Business Services EMEA Hub in Łódź where we centralize our business processes. Our focus is on supporting faster workflows and collaboration across departments, to enable leaner operations and improved results. 1000+ strong and growing, our Global Business Services EMEA Hub in Lódź teams speak 30 languages and represent 13 different nationalities, supporting our operations in 50 countries supported on a daily basis.
The Philips People Services Center Europe international team based in Łódź, Poland, supporting with administrative and payroll services 8 European countries: United Kingdom, Germany, Austria, France, Spain, Italy, Russia, Poland. Philips People Services (PPS) is the Human Resources Shared Services organization of Philips. A team of HR professionals is delivering HR Services to Philips employees and managers at all stages of the career cycle. PPS delivers cost-effective people services by leveraging economies of scale, standardizing processes and simplifying the ways of working, while delivering superior HR experiences by listening and acting on our customers’ feedback.
Why should you join Philips Global Business Services?
Working at Philips is more than a job. It is a calling to make life better for people through your meaningful work, focused on positively impacting 2.5 billion lives a year by 2030. You will be challenged every day to think fast and work innovatively by building knowledge and sharing best practices to help our business to grow.
To find out more about what it’s like working for Philips, watch this video, visit our career website, or discover life at Philips on Instagram. You can also learn more about our recruitment process, or find answers to some of the frequently asked questions.