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Junior Business Service Advisor with German

  • Kraków, małopolskie
  • Specjalista
  • 27.03.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    What will you do?

    Provide support and troubleshoot small and medium business customers’ product related queries across multiple channels: phone email and chat
    Optimize customer’s online presence, digital marketing and create superior customer experiences
    Introduce features and new products for existing business customers
    Manage the daily workload of responsibilities efficiently and be able to adapt to the work plan
    Creatively come up with innovative solutions for customers and for internal use

    What do we expect?

    C1 level of German and B2 level of English
    Customer services experience ideally within online related services would be an asset
    Ability to understand current clients’ processes and needs and resolve quickly their queries
    Ability to work in a dynamic environment and offer support on different communication channels

    What can we offer:

    Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
    Using foreign language and new technology solutions daily, cooperating with various Clients
    CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming

    When applying please enclose the below statement:

     

    "I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

     
    Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw

    Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
    #BEFUTUREPROOF
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