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Junior Claims and Customer Service Specialist with Latvian

  • Warszawa, mazowieckie
  • Specjalista
  • 14.01.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    We are a part of MetLife Inc., a leading global provider of insurance, annuities and employee benefit programs. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, East Asia, Europe and the Middle East.
    We make use of international MetLife Inc. experience as well as of the employees’ and business partners’ professional approach and commitment.

    Currently we are looking for candidates for the position of:
    Junior Claims and Customer Service Specialist with Latvian
    Nr Ref. JCSL/102018/SM, Warsaw

    Responsibilities:

    • Processing applications for claims payments according to insurance contracts.
    • Making changes in insurance contracts based on customer orders.
    • Service of written inquiries from customers, preparing correspondence.
    • Telephone contact with the clients (incoming and outgoing calls).
    • Renewal of insurance group policies.
    • Clarification of unrelated payments.
    • Preparation of summaries, reports.
    • Service will be conducted in Latvian.

    Requirements:

    • Fluent level of Latvian.
    • Very good level of English.
    • Good level of Polish, Russian and Lithuanian will be an advantage.
    • Higher degree (or last year of studies).
    • Good knowledge of MS Office (especially MS Excel and MS Word).
    • Good level of organizational and analytical skills.
    • Time management skills, ability to set priorities.
    • High level of teamwork and communication skills (written and spoken).
    • Experience in client service will be an asset.

    We offer:

    • Fixed-term employment contract (2 years).
    • Opportunity to work with international team of professionals.
    • Attractive employee benefits package.
    If you are interested, please send your application.
    MetLife TUnŻiR
    Dear candidate,
    We are processing your personal data for recruitment process. Data controller will be this MetLife company, which is recruiting and which data is available in Job form. You can contact our Data Protection Officer at [email protected]. You data will be used for recruitment process, based on Labour code and if your will provide us more information that required we will process this data based on legitimate interest of data controller. If recruitment will apply for more than one MetLife company, we can disclose your personal data to them. Your data will be processed until it is necessary for this recruitment process. Providing data is voluntary, but necessary for performing recruitment process. You can make complaint to local Personal Data Protection authority. You can access to your personal data, modify it or restrict processing. You can also make request of reject of processing. You can find more information about how we process personal data on our website: https://www.metlife.pl/pl/individual/obsuga-klienta/index.html.
    Please be informed that we will contact only selected candidates.