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Junior Client Advisor with French

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 04.04.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    Junior Client Advisor with French

    Overall Job Purpose

     

    Our Customer Service Team provides telephone, email and web chat support to the employees of our clients. They can contact us with queries related to the HR procedures or their employment benefits and we support them as main point of contact by guiding them through the use of the online benefit platform.

     

    Challenges waiting for you:

    • Provide high quality telephone and email support that meets the customers’ expectations
    • Deliver efficient troubleshooting and query resolution
    • Be a first line of contact for our clients
    • Collaborate with other departments to resolve stronger cases
    • Meet deadlines with a fast-paced environment

    Requirements

    • Very good knowledge of English and French - C1 minimum
    • High motivation and strong customer focus
    • Excellent written and verbal communication skills
    • Enthusiastic approach to team work and ability to cooperate efficiently as part of our multi-lingual Contact Centre
    • Good working knowledge of MS Office tools and Outlook
    • Availability for full-time work from Monday till Friday
    • Spotless record and strong ethos

    We offer:

    • FREE DENTAL CARE
      Health insurance that gives acces to 1700 medical centers across the country including free dental care
    • BRAND NEW OFFICE IN ZABŁOCIE
      Take a virtual walk here >>
    • FLEXIBLE BENEFITS PACKAGE
      Multispord cards, insurance, retail vouchers and more
    • TASTY FRESHLY GROUNDED COFFEE
      Black, Espresso, Cappuccino, Americano, Flat White...we have it all
    • UNIQUE WORKPLACE CULTURE
      No formal dress code or managers hidden behind closed doors
    • WORK LIFE BALANCE
      Flexible workings hours and an option to work from home allow you to adjust the work to your lifestyle!
    • INTERNAL CAREER OPPORTUNITIES
      Change or advance your career within Aon. Almost half of our senior specialist started in junior roles at Aon
    • DEVELOPMENT OPPORTUNITIES
      A wide range of internal and external courses available, including courses for 8 different languages
    • WELLBEING AWARENESS
      Benefits focused on your welfare, lots of social events and time set aside for charity
    Please attach CV in English only.
    Please attach CV in English only
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