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Junior Client Services Analyst (FIS University Program)

FIS Technology Services Poland Sp. z o.o.

  • offer expired 20 days ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • hybrid work
  • remote recruitment
  • Робота для іноземців
    без польської

FIS Technology Services Poland Sp. z o.o.

Curie-Skłodowskiej 12

Śródmieście

Wrocław

Your responsibilities

  • Provide in-depth product support to FIS clients by resolving incoming inquiries

  • Troubleshoot problems with malfunctioning software applications and recommends corrective action

  • Respond to customer product inquiries via telephone or in written internet-based email or chat session

  • Document customer information and recurring technical issues to support product quality programs and product development

  • Recreate and resolve client issues in test environment, identifies/documents how applications and systems interact to support business processes.

Our requirements

  • BA or MA degree in: Computer Science, Finance, Math, Business, Management, Economics or similar

  • 0-2 years of experience

  • Fluency in English – speaking and writing

  • Computer/technical literacy (Microsoft Office: Word, Excel, Power Point and Project)

  • Excellent written, verbal, and inter-personal communication skills

  • Analytical and problem-solving skills

  • Strong desire to learn products, processes, and related industries

What we offer

  • Competitive salary and excellent bonus package

  • Training across core financial, sales and FIS solutions

  • International travel

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

  • A modern, international work environment and a dedicated and motivated team

  • A variety of career development tools, resources, and opportunities

  • The chance to work on some of the most challenging, relevant issues in financial services & technology

  • Great workspaces with dedicated and motivated colleagues

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • corporate library

  • video games at work

  • coffee / tea

  • leisure zone

  • pre-paid cards

  • shopping coupons

  • holiday funds

  • christmas gifts

  • employee referral program

Recruitment stages
1

Candidate Selection

2

First interview

3

Interview with Hiring Manager

4

Job offer

FIS Technology Services Poland Sp. z o.o.

FIS is a global leader in banking and payments technology as well as consulting and outsourcing solutions. With a long history deeply rooted in the financial services sector, FIS serves more than 20,000 institutions in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 57,000 people worldwide and holds leadership positions in payment processing and banking solutions. Providing software, services and outsourcing of the technology that drives financial institutions, FIS is 361 on the Fortune 500 and is a member of Standard & Poor’s 500® Index.

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