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Junior Collection Specialist

HireRight Poland Sp. z o.o.

  • Uniwersytecka 18, Katowice
    Katowice, Silesian
  • offer expired 24 days ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • remote recruitment

HireRight Poland Sp. z o.o.

Uniwersytecka 18

Katowice

Your responsibilities

  • Respond in a timely to customers and internal team member calls and inquiries in a prompt, professional, and courteous manner

  • May deal with mid-level accounts managed by Account Managers and/or group accounts, as assigned

  • Determine the root cause of a collection issue, quickly build trust with internal and external stakeholders, fully document / communicate the collection issue and solution, and validate all agreed upon resolution tasks are complete

  • Apply business logic to properly categorize a Collection issue and when necessary route the matter to the correct individual in a professional, friendly manner

  • Support other Credit Controller team members in the delivery of effective debt collection activities across the divisions multiple legal entities

  • Working hours - weekly rotation – 9am -5pm (first week) and 12pm to 8pm (second week)

Our requirements

  • Very good English

  • Excellent organisational skills

  • Good attention to details

  • The ability to communicate effectively, internally and externally both written and verbally

  • Be able to work under strict timeliness and under pressure

  • Be accurate and methodical, with a positive and influential manner and attitude

Optional

  • Financial background/experience

What we offer

  • Career Path & Opportunities to Grow

  • Private Medical Care

  • Edenred card

  • Lunch Vouchers

  • Paid Lunch Break (30 Minutes)

  • Social Fund (Holiday Allowance, Glasses Voucher)

  • Bonus Plans

  • Group Life Insurance

  • Football & Running Teams

  • Friendly Atmosphere

  • Professional Training

HireRight Poland Sp. z o.o.

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. NAPBS accredited and based in Irvine, CA, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

HireRight Katowice received a Manpower ‘Friendly Work Environment’ award.

For more information about our company and Katowice office, please be sure to visit us on Facebook -https://www.facebook.com/hirerightPL/

HireRight is an Equal Opportunity Employer

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