Junior Compliance Manager
Amazon Europe Core
- offer expired 18 days ago
- contract of employment
- manager / supervisor
A Compliance Manager will be responsible for managing and supporting operations across programs whose charter is to protect Amazon customers from products that don't meet compliance requirements. Duties may include defining, applying, and defending regulatory, policy and contractual requirements.
Manage a team of 15-25 associates to ensure high service delivery and execution
Manage workflows in cooperation with internal and external stakeholders
Outlining procedures and instructions on work received
Work with Program Teams in implementation of new operational activities, including training, SOP development, etc.
Create controls and KPI’s to ensure compliance with Program and Operational requirements
Support Ops Manager with establishing and developing PA structures
Partner with other Compliance teams for risk mitigation
Create and monitor Career Growth Plans for direct reports
Ensure process efficiency and minimize variation
Conceptualize, design and ensure training delivery to the team, including on-boarding training
Make time estimations on new jobs received, check accuracy / quality of content creation / population done by others
Bachelor’s degree in any discipline; business or technical background is considered an advantage
Minimum 2 to 4 years of experience in managing people and interacting with customers / stakeholders
English language (any second European language is an advantage)
Excellent communication skills with the ability to communicate with all Levels
Demonstrated ability to manage, motivate, and influence work behaviors
Demonstrated problem solving and analytical capability
Experience in managing remote-working employees or virtual Teams
Experience in data analysis and working with large data sets
Background in Business Process Outsourcing (tech, financial services, customer service, call center etc.) is a plus
Knowledge of Supply Chain management, Compliance / Regulatory areas or Consumer Retail is being considered a plus
Experience with Lean Six Sigma and other process improvement tools
Familiarity with SQL
Knowledge of consumer product compliance processes and regulations
Experience in product safety and/or regulatory compliance management with government agencies
corporate products and services at discounted prices
no dress code
coffee / tea
parking space for employees
employee referral program
A day in the life
You will manage a team of 15-25 associates with focus on their performance. You will work with Programs and Ops Managers on goals, deliverables and Organization development. You will also cooperate with the group of Process Experts to ensure optimization and scalability.
About the team
Product Assurance requires Selling Partners meet the applicable safety and regulatory standards in each marketplace they list in by providing the required safety documentation for each product listed @Amazon catalogue (accounting for language requirements for documents, where necessary). Our tenets are designed to ensure that the products we sell are safe and Selling Partners are held accountable for ensuring the products they sell meet safety standards. As such, our goal is to have each SP provide confirmation that every product meets safety and compliance requirements.
Amazon Europe Core
Amazon.com operates in a virtual, global e-commerce environment without boundaries, and operates a diverse set of businesses, including Retail, third party marketplaces, e-commerce platforms, web services for developers. Amazon's mission is to be earth's most customer-centric company.
The Product Assurance teams ensure that Amazon meets safety and regulatory standards.
Compliance Operations (C-Ops) is part of Product Assurance, Risk & Security (PARS) organization within Amazon. C-Ops collaborate with different teams to assure we obsess over the safety of our customers and mitigate risks of the products, which are sold on Amazon and their exposure to unsafe non-compliant products. This involves analyzing product documentation, testing, certification, and regulatory permitting to ensure customer safety and protect Amazon in a constantly changing global environment.