Oferta pracy

Ingka Business Service Center sp. z o.o.

Junior Cross Country Specialist with German

Ingka Business Service Center sp. z o.o.About the company

  • Szwedzka 6a, Poznań
    Poznań, Greater Poland
  • Valid for a day
    until: 15 May 2021
  • Remote recruitment
  • contract of employment
  • full-time
  • junior specialist (Junior)

Ingka Business Service Center sp. z o.o.

Szwedzka 6a

Poznań

Your responsibilities

  • Audit Master Data requests by making sure all information is correct and complete according to the defined standard procedures (and the agreed local procedures if relevant)

  • Inform requestors on a timely manner and follow up in case the request is incorrect or if in validation an issue is discovered

  • Follow-up on Master Data requests with pending open questions or issues

  • Provide feedback to request originator after request has been completed

  • Set up new suppliers, basware users, employees profiles or update the existing Master Data in the system

  • Archive Master Data requests according to agreed routines

  • Answer phone calls from various stakeholders - query handling and resolution

  • Make sure that control procedures related to Master Data standard process are followed

  • Ensure the above responsibilities are in accordance to the Service Level agreed with the client

  • Actively contribute to the continuous improvement of process and working routines and strive to constantly reduce the average time spent per request

  • Receive the queries of external suppliers by calls or emails and register the case accordingly in system

  • Solve the problems and provide the solutions/answers on 1st level (Cross Country team) according to the defined scope for Cross Country team in a defined time frame

  • Assign the case to 2nd level support (AP team) to ensure professional and timely response to co-workers/suppliers

  • Collecting the frequently asked questions and working on the standard answers

Our requirements

WHAT YOU'LL NEED TO HAVE

You can communicate clearly and confidently in English and have a solution focused approach. You are able to organize and prioritize a high volume of daily duties and maintain high level of accuracy and attention to detail, especially when you work to urgent deadlines. You have good communication skills and can build strong relationships with team members and business partners. Required skills:

•Basic knowledge in Accounting/Finance/Economics or a related field

•Basic MS Office skills

•Excel skills

•English and German language skills.

Optional

  • Education/experience in Accounting

  • Basic knowledge of Accounting and Reporting processes

  • Basic knowledge of financial IKEA business processes

  • Experience in use of automated accounting systems

What we offer

  • flexible workspace based on the concept of activity based office where co-workers feel empowered and comfortable. Our office supports individual needs of employees regardless of their physical abilities,

  • stable employment conditions on the basis on contract of employment,

  • employee loyalty programme Tack!

  • private medical care for IKEA employees and their families,

  • cafeteria programme (including eg. Multisport card),

  • accident Insurance and Pension Plan,

  • jubilee awards, commemorative gifts, special events.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • retirement pension plan

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • meal passes

  • christmas gifts

  • birthday celebration

  • employee referral program

  • charity initiatives

  • family picnics

Ingka Business Service Center sp. z o.o.

Hej! We are Ingka Business Service Center and we are part of Global Business Operations. As the European Hub of GBO we provide Finance ​and HR services and support over 20 countries in the world. ​Currently we are almost 500 co-workers representing 20 nationalities working from Poznań (Poland).

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This is how we work
This is how we work

ABOUT THIS WORK AREA

You will use your knowledge of IKEA and your professional skills to provide an excellent service to the business, with business partners in focus. You will be responsible for accuracy and completeness of Master Data (MD) in database and you will ensure that every contract for recurring invoice is set up and all supplier queries are answered on time according to IKEA processes and directions, legal standards and country specific requirements.

QUESTIONS AND SUPPORT? LET'S CONNECT!

[email protected] or [email protected]