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Junior Customer Master Data Coordinator (Mixed shift)

Motorola Solutions

Motorola Solutions

Green Office - budynek B

Kraków

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

The Supply Chain Center of Excellence in Krakow is represented by a dynamic team of more than 100 people. We constantly grow and put a strong focus on development both general and individual. Within the Supply Chain we run Order Management, Delivery Management, Customer Master Data, Order Scheduling, Repair, Shipping or Demand and Supply Planning team. Not only do we support other departments but also each other by being there for people in the moments that matter.
Junior Customer Master Data Coordinator (Mixed shift)Numer ref.: R18934

Job Description

Reporting to the Global Customer Master Lead and the Enterprise Data Architect, the Data Entry Analyst executes data maintenance operations (e.g.: create, update, merge, deactivate) and duration master data (e.g.: partner accounts, contacts, products, accounts of end-user organizations) in corporate information systems.
  • Manage and maintain the customer master data including setting up of new accounts in multiple systems
  • Manage and maintain salesperson information related to customer setups Engagement in new projects and programs like E-Invoicing and Database Cleanup
  • Driving the comprehensive application of global and regional Customer Master Data processes
  • Adapting to a fast-paced business with a focus on first in, first out cycle time on all requests but still maintain the ability to refocus quickly if business need dictates
  • Monthly close activities that result in heavier workloads usually involving overtime
  • Management of customer expectations
  • Providing metrics and reports to Management as required

Basic Requirements

  • Maximum 2 years experience in customer service / master data
  • Good English commands – verbal and written
  • Bachelors degree
  • Knowledge about MS Office and Google Suite
  • Excellent time management 
  • Excellent communication skills, self-motivated and able to work under pressure 

We offer

  • Possibility to be part of a new team within Supply Chain establishing in Cracow with great opportunities to grow
  • Strong team-oriented culture
  • Private medical coverage
  • Life insurance
  • Comfortable work conditions
  • Cafeteria program for benefits (multisport, cinema tickets etc.)
  • Company supported social activities (ski team, volleyball etc.)
  • Motorola Solutions is supporting CSR activities and encourages employees to participate
  • Employee Referral Program

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