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Junior Customer Service Specialist US hours

HireRight Poland Sp. z o.o.

  • Silesian

    Silesian
  • offer expired a month ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • home office work
  • More than one vacancy
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • You’ll spend your time working on emails and take calls and chats to both our clients and their applicants. Enthusiasm is vital, because we expect your last customer of the day to receive exactly the same great experience as your first. You’ll need resilience and empathy too – you will be speaking to applicants who are seeking either their first working role or a new role in a new company and they may need help with understanding what is required for their background screening

  • You’ll be trained, supported and empowered to resolve every transaction in the best way possible

Our requirements

  • Excellent written and oral communication skills within a customer service department

  • Great interpersonal and customer relationship building skills

  • Excellent PC skills with proficiency using Word, Excel and Email

  • Logical thinker with excellent problem-solving skills

  • Attention to detail and accuracy being paramount

  • Ability to manage and prioritise multiple tasks

  • Neat, tidy and organized worker

  • Experience working in a similar environment is a plus

What we offer

  • Competitive salary

  • Permanent contract

  • Comprehensive package of benefits

  • Training plan from day one to get you on board quickly

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • coffee / tea

  • leisure zone

  • employee referral program

  • lunch vouchers

  • paid lunch break (30 Minutes)

  • career path & opportunities to grow

  • glasses voucher

  • bonus plans

  • friendly atmosphere

  • professional training

Our working hours

  • Work from Monday to Friday, from 2 p.m. to 10 p.m.

  • You’ll work 37.5 hours a week, plus occasional paid overtime.

Due to Covid, you may be required to work from home depending on the government updates. You will be asked about your capability to work from home during your telephone interview.

Roles may be initially trained and on-boarded virtually, you may be asked to come to the office for the first few days.

HireRight is an equal opportunities employer who value a diverse and inclusive working environment. We do not discriminate, and we recognise and embrace that people work in different ways. We value alternative viewpoints, celebrate individuality and foster a culture where everyone feels respected for their individual contribution and is able to bring their true self to work.

HireRight Poland Sp. z o.o.

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. NAPBS accredited and based in Irvine, CA, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

HireRight Katowice received a Manpower ‘Friendly Work Environment’ award.

For more information about our company and Katowice office, please be sure to visit us on Facebook -https://www.facebook.com/hirerightPL/

HireRight is an Equal Opportunity Employer

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