Pracuj.plsharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyJunior Customer Service Specialist with English
Miele Global Services Sp. z o. o
- Pastelowa 6, Grunwald, PoznańPoznań, Greater Poland
- offer expired 4 months ago
- contract of employment
- full-time
- junior specialist (Junior)
- hybrid work
- remote recruitment
Miele Global Services Sp. z o. o
Pastelowa 6
Grunwald
Poznań
Your responsibilities
accepting and processing home appliance orders from our retail partners;
checking the ability to deliver, possibly offering alternative solutions and product advice;
creation of offers in coordination with the sales force;
clarifying and processing customer complaints (including subsequent creation of credit notes) in alignment with the relevant specialist departments;
capture home appliance returns based on defined policies;
processing general administrative tasks of the department;
deliver input to continuous improvement and potential enhancements of processes and solutions.
Our requirements
relevant work experience in a contact center;
Bachelor (e.g., Business administration or of a comparable study program) or equivalent / higher education;
C1 level of English language;
good MS-Office skills and already first experience and skills in SAP (nice to have);
good communication skills;
team player able to work in cross cultural team;
strong work ethics;
flexibility in adaptation to fast changing working environment;
ability to build relationships with business partners and customers;
attention to detail and ability to deliver accurate results;
willingess to develop.
What we offer
extensive benefit package (including private healthcare and Multisport card)
attractive location
work based on work-life balance concept
friendly and supportive working atmosphere
opportunity to grow and develop in a team of professionals
possibility of being involved in local initiatives and social action projects
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
corporate products and services at discounted prices
parking space for employees
extra social benefits
christmas gifts
charity initiatives
Miele Global Services Sp. z o. o
It takes nothing less than the extraordinary to satisfy people with the highest standards. Since our establishment in 1899, we have reached this very goal with our enduring brand promise, ’Immer Besser.’. We achieve inspiring results and redefine excellence every day with our strong brand, pioneering products, and award-winning services. This is why Miele is one of the most trusted and desirable premium brands in the world today.