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Junior Customer Service with German/French

CPL Jobs .

6 0007 000 brutto / mies.
  • mazowieckie

  • ogłoszenie wygasło rok temu
  • Umowa o pracę
  • Pełny etat
  • Młodszy specjalista (Junior)
  • rekrutacja zdalna

Currently we are conducting the recruitment process for a global company from Ireland that provides consulting, modern technology and outsourcing services. They cooperate with the largest and most recognizable companies, supporting them in the process of business transformation through five pillars of their activities: Strategy, Consulting, Digital, Technology and Operations. They work in over 200 cities, in over 40 industries.

Junior Customer Service with German/French

Numer ref.: 1027


  • Customer Service activities related to service and repair requests from the customers over the phone or via e-mail;
  • Validation of contractual agreements related to Service and Repair process;
  • Coordination of service and repair process with internal teams and spare parts vendors;
  • Investigating and reviewing credit risks involving customers and suppliers;
  • Evaluating credit history;
  • Preparation and following up letters of collection;
  • Manage escalations and leads negotiations with critical clients.


  • Very good English and German or French (min. B2)
  • Experience in Customer Service would be an asset;
  •  Excel and Word skills;
  • Ability to work analytically within a problem-solving environment;
  • Excellent communication and interpersonal skills;
  • Strong organizational, multi-tasking, and time-management skills.

The offer:

  • Opportunity to gain experience in working with clients and technological solutions ensuring professional solutions for business;
  • Possibility to choose trainings allowing to develop potential;
  • Possibility to move permanently or for a specified period to another project implemented in Warsaw, in other Polish cities or outside our borders;
  • Opportunity to get involved in initiatives in the field of corporate social responsibility;
  • Opportunity to take part in numerous initiatives, including: Runner's Club, family events, photography classes
  • Social package: private medical care, a multisport card, a life insurance, a lunch card;
  • Friendly work atmosphere in a multicultural environment
Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

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