Oferta pracy

Junior Customer Support Specialist with English

Majorel Polska

  • Poznań

    Poznań, Greater Poland
  • offer expired over a month ago
  • contract of employment
  • full-time, part time
  • junior specialist (Junior)
  • home office work, hybrid work
  • remote recruitment
  • Робота для іноземців
    без польської

Your responsibilities

  • Daily contact by phone, email and chat with customers (in English) of a well-known brand from the sports industry

  • Identifying key customer needs

  • Meeting project and team objectives

Division of working time
70%

phone calls

30%

chat

Our requirements

  • Fluency in English (C1 level)

  • Being prepared to work shifts, including some Saturdays and holidays (from Monday to Friday 9:00 am to 9:00 pm and Saturdays 9:00 am to 6:00 pm)

  • Positive attitude and being open to customer needs

  • Computer literate and quick in searching for information

What we offer

  • Stable employment based on an employment contract which is signed on the first day of the induction training

  • Work from home or from the office

  • Professional induction training

  • Friendly and multinational working environment

  • Clear and transparent path of professional development and real opportunity for promotion

  • Varied package of additional benefits

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • fruits

  • coffee / tea

  • leisure zone

  • christmas gifts

  • birthday celebration

  • charity initiatives

  • wedding gift

Recruitment stages
1

Telephone conversation with a friendly recruiter

2

Verification of language skills

3

Interview with HR and manager

Majorel Polska

We operate world-wide. You may know us as a leader in the outsourcing business. We work with major companies from all over the world. We build customer service offices for them.

Our employees appreciate the good corporate ambience, so dear to us. The vision of our company incorporates three values – creativity, excellence, and respect.

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