Oferta pracy

Junior Customer Support with Italian

CPL Jobs .

5 0007 000 brutto / mies.
  • Gdańsk, pomorskie

  • ogłoszenie wygasło 25 dni temu
  • Umowa o pracę
  • Pełny etat
  • Młodszy specjalista (Junior)
  • rekrutacja zdalna

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

Currently we are conducting the recruitment process for a global company from Ireland that provides consulting, modern technology and outsourcing services. They cooperate with the largest and most recognizable companies, supporting them in the process of business transformation. 

We are seeking people who will join the team cooperating with their client from the technology industry.


Junior Customer Support with Italian


Numer ref.: JO-2021-MB0410


Responsibilities:

  • Timely and accurate processing of orders and reviewing issues related to automatically processed orders; 
  • Perform analysis and support resolution of issues related to incomplete orders and delivery blocks with internal teams and/ or customers; 
  • Receive and drive timely resolution of order-related customer queries and complaints; 
  • Perform activities related to billing; 
  • Process and ensure that all return requests comply with Return policies including appropriate approval and documentation.

Requirements:

  • Very good English and Italian (min. C1);
  • Experience in corporate/ office work nice to have;
  • Excel and Word skills;
  • Ability to work analytically within a problem-solving environment;
  • Strong organizational, multi-tasking, and time-management skills;
  • Good communication and interpersonal skills.

The offer:

  • Remote work during the pandemic period;
  • Opportunity to gain experience in working with clients and technological solutions ensuring professional solutions for business;
  • Possibility to choose trainings allowing to develop potential;
  • Possibility to move permanently or for a specified period to another project implemented in Tri-city, in other Polish cities or outside our borders;
  • Opportunity to get involved in initiatives in the field of corporate social responsibility;
  • Social package: private medical care, a multisport card, a life insurance, a lunch card;
  • Friendly work atmosphere in a multicultural environment.

Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

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