Oferta pracy

Junior Data Analyst (CTO IS)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • home office work, hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use


  • Jira

  • Confluence

About the project

The GCB 7 Junior Data Analyst role sits within ITID Infrastructure Security for IT Infrastructure Delivery (ITID) and supports the Configuration Baseline Management (CBM) control, Secure Data Destruction (SDD) control and the ITID Security Control Forum.

This role is an entry level of Data Analysis in ITID and is the first step in the IT journey.

This role is focused on process and documentation for the IT Infrastructure Security department and is orientated on process understanding, process documentation and finding the possibilities of process improvements and automation.

Your responsibilities

  • Creating and maintaining documentation including Confluence pages, meeting set up, meeting materials such as agenda’s, action trackers and proactively engaging for progress updates

  • Generating governance materials and ensuring the traceability of artefacts for audit purposes

  • Oversee helios / audit status of both CBM and SDD (once approved) controls

  • Providing support to all improvement initiatives within the Infrastructure Security function

  • Continuous improvement of internal processes

Our requirements

  • Experience of analysing data sets and generating visual reports to summarise findings (2 years)

  • Excellent written and spoken communication skills

  • Experience of identifying and investigating data quality issues

  • Experience delivering excellent customer service and of proactively looking for ways to improve the service delivered to internal stakeholders

  • Experience of managing multiple stakeholders

  • Experience of governance best practice

  • Very good Power Point skills

  • Very good Excel skills

  • Interested in IT Infrastructure hardware and software

  • Interested in Cyber Security

What we offer

  • HSBC Salary and package

  • Career path within a global organization

  • Private health care, employees’ benefits

  • Flexible working pattern, including home working

  • Commutable office location – Kapelanka street

  • Extensive opportunities for training and self-development

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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