Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Junior eCommerce Customer Service Specialist


  • Warszawa

    Warszawa, Masovian
  • offer expired 3 months ago
  • contract of employment, B2B contract
  • full-time
  • junior specialist (Junior)
  • full office work

Your responsibilities

Magda Butrym is in search of a communicative, proactive and task-oriented Junior E-commerce Customer Service Specialist to join the Digital Commerce team. The Junior E-commerce Customer Service Specialist will be responsible for communication and assurance of top quality service of the e-commerce customers. This position will require close cooperation with the Digital & E-commerce Manager as well as various stakeholders within the organization including the logistics, warehousing and production teams.

Why work with us:

Magda Butrym offers a great opportunity to become part of one of the fastest-developing young high fashion brands. This role will allow you to contribute to the rapidly expanding e-commerce department.

Magda Butrym champions a unique modern romantic approach to womenswear design.

This is a fantastic opportunity to become part of a dynamic team that offers possibilities to learn and grow.

Magda Butrym is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Our requirements

How you will contribute:

· Managing customer communication via email, telephone and online communicators

· Facilitating product exchanges and returns

· Assisting in preparation and exchange of appropriate customs documents

· Coordinating internal e-commerce stock orders

· Coordinating communication with the warehouse and logistics teams

· Monitor product stock

· Managing resources necessary for e-commerce order fulfillment (packaging etc)

Your skills and experience:

· Great communication and teamwork skills

· Proficiency in Polish & English

· Excellent time-management and organizational skills

· Positive attitude

· Excellent teamwork skills

· Working knowledge of Google Workspace tools