Junior (Finance) Cross Country Specialist with Spanish/Italian

Ingka Business Service Center sp. z o.o.

  • Opole

  • offer expired over a month ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

  • Audit Master Data requests by making sure all information is correct and complete according to the defined standard procedures (and the agreed local procedures if relevant):

  • inform requestors on a timely manner and follow up in case the request is incorrect or if in validation an issue is discovered,

  • follow-up on Master Data requests with pending open questions or issues,

  • provide feedback to request originator after request has been completed,

  • set up new suppliers, Basware users, employees` profiles or update the existing Master Data in the system,

  • archive Master Data requests according to agreed routines,

  • answer phone calls from various stakeholders - query handling and resolution,

  • make sure that control procedures related to Master Data standard process are followed,

  • ensure the above responsibilities are in accordance to the Service Level agreed with the client,

  • actively contribute to the continuous improvement of process and working routines and strive to constantly reduce the average time spent per request,

  • receive the queries of external suppliers by calls or emails and register the case accordingly in system,

  • solve the problems and provide the solutions/answers on 1st level (Cross Country team) according to the defined scope for Cross Country team in a defined time frame,

  • assign the case to 2nd level support (AP team) to ensure professional and timely response to co-workers/ suppliers,

  • collecting the frequently asked questions and working on the standard answers.

Our requirements

  • You can communicate clearly and confidently in English and have a solution focused approach. You are able to organize and prioritize a high volume of daily duties and maintain high level of accuracy and attention to detail, especially when you work to urgent deadlines. You have good communication skills and can build strong relationships with team members and business partners. Required skills:

  • basic knowledge in Accounting/Finance/Economics or a related field,

  • basic MS Office skills,

  • basic Excel skills,

  • english and Spanish or Italian language skills.


  • education/experience in Accounting,

  • basic knowledge of Accounting and Reporting processes,

  • basic knowledge of financial IKEA business processes,

  • experience in use of automated accounting systems.

What we offer

  • hybrid working model,

  • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,

  • free underground parking with electric charger and bicycle parking,

  • stable employment (employment contract),

  • flexible terms of employment (depending on the team – full-time and part-time),

  • flexible working hours (we start work between 7 and 10 a.m.),

  • annual appreciation bonus dependent on performance in the relevant fiscal year,

  • home work allowance,

  • cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives),

  • Tack! loyalty programme for employees – working with us longer earns you an additional financial bonus,

  • private medical care for IKEA employees and their families,

  • well being support – Edenred pre-paid lunch card, Employee Support Programme – support in difficult life situations,

  • personal accident insurance and pension plan,

  • jubilee awards, gifts and special events,

  • additional 4-week paternity leave,

  • co-financing of language courses.


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • retirement pension plan

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • meal passes

  • christmas gifts

  • birthday celebration

  • employee referral program

  • charity initiatives

  • family picnics

About this work area

You will use your knowledge of IKEA and your professional skills to provide an excellent service to the business, with business partners in focus. You will be responsible for accuracy and completeness of Master Data (MD) in database and you will ensure that every contract for recurring invoice is set up and all supplier queries are answered on time according to IKEA processes and directions, legal standards and country specific requirements.

Ingka Business Service Center sp. z o.o.

Hej! We are Ingka Business Service Center and we are part of Global Business Operations. As the European Hub of GBO we provide Finance ​and HR services and support over 20 countries in the world. ​Currently we are almost 500 co-workers representing 20 nationalities working from Poznań (Poland).

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