Oferta pracy

Junior Helpdesk Specialist

LeasingTeam Professional

  • Łódź

    Łódź, Łódź
  • offer expired over a month ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • hybrid work

Recruitment for

For one of our Clients, we are currently looking for: Junior Helpdesk Specialist.

Technologies we use

Expected

  • Office 365

Optional

  • GLPI

  • Zabbix

  • Asana

  • Jira

Operating system

Your responsibilities

  • Acting as an internal helpdesk L1 and L2

  • Supporting of technical employees (e.g. developers) and nontechnical ones

  • Ensuring the correctness and continuity of operation of hardware, software and other supporting IT devices, e.g. workstations, scanners, data transmission devices in the local network and to the Internet network, data archiving devices, devices supporting power supply dedicated to IT devices, operating systems and dedicated software

  • Performing administration tasks in the software to the extent provided by the producer and specified in the technical documentation

  • Implementation of guidelines and instructions from IT departments from superior organizational units

  • Supervision over the efficiency of the equipment

  • Help employees make better and more efficient use of computers

Employer requirements

  • Ability to diagnose and troubleshoot basic technical issues

  • Proven work experience on a similar position

  • Knowledge of Active Directory at the level of user and access management

  • Knowledge of Storage systems from Synology families

  • Knowledge of Office 365 package with administration skills

  • MacOS support experience

  • Experience in configuration of Systems (remotely or directly on Laptop/mobile phone) in a User-facing environments

  • ITIL awareness, understating of 1st/2nd line of support and part of it is troubleshooting skills

  • Working knowledge of basic user-facing security concepts like antiviruses, setup of Windows and macOS in a secure way

  • Basic knowledge of cybersec, holistic Information Security or ISO 27xxx compliance

  • Fluent knowledge of English both written and spoken - at least B2 level

Optional

  • Knowledge of GLPI, Zabbix, Asana, Jira systems

What employer offers

  • Hybrid working model in Warsaw

  • Cooperation based on a contract (B2B also possible)

  • Employee benefits package (sports card, lunch card, medical care, dental care, life insurance)

  • Multidisciplinary, Multilanguage, multicultural, young and party loving team

  • Work for Polish and global clients

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • dental care

Pursuant to existing law, LeasingTeam Professional does not charge candidates for taking part in recruitment processes. Please be kindly informed we will only contact selected Candidates.

LeasingTeam Professional

LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®, która porządkuje działania rekruterów i zwiększa ich efektywność. Posiadamy biura w Gdańsku, Warszawie, Katowicach, Krakowie, Poznaniu oraz we Wrocławiu. Professional należy do LeasingTeam Group - największej w kraju grupy spółek doradztwa personalnego wyłącznie z polskim kapitałem, która od 15 lat skutecznie łączy kandydatów i pracodawców, świadcząc im kompleksowy zakres usług HR.

Agencja zatrudnienia - nr certyfikatu 16 570

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