sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyJunior HR Advisor
Shell Business Operations
- Czerwone Maki 85, Dębniki, KrakówKraków, Lesser Poland
- offer expired over a month ago
- contract of employment
- full-time
- junior specialist (Junior)
- hybrid work
- Immediate employment
- More than one vacancy
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської

Shell Business Operations
Czerwone Maki 85
Dębniki
Kraków
Your responsibilities
Timely escalation of complex queries to senior advisors, SMEs and policy teams. Acting as a country or process focal point if necessary.
Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases.
Building partnerships with HR Partners by clarifying policies and procedures, giving and asking for updates on case status, gathering missing data necessary for case processing, identifying best practices, and knowledge sharing.
Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules, including reporting all FCM & Data Privacy breaches.
WIP management, keeping customers updated on the status of open cases,
Taking ownership of end-to-end processes.
Handing off cases to other teams in HR Services as required.
Dealing with third-party service providers.
Our requirements
English – Min. C1.
One year of experience in a similar area will be an asset.
Strong knowledge of Shell People.
Experience in service excellence.
Experience in change management is an advantage.
Ability to work on complex cases individually with minimal supervision.
What we offer
Modern office set-up with its own canteen and discount for meals, coffee corner, relax rooms, bike & car parking space, electric charger for cars and improved accessibility standards.
Attractive and competitive salary package.
Programmes that support well-being & mental health: Employee Assistance Programs, medical consultations and coaching sessions.
Discount for Shell fuel.
Complex medical care and individual life insurance.
Assistive technologies and reasonable adjustments for people with disabilities.
International working environment and collaboration in high vibrant community.
Work-life balance support: hybrid working & flexible time arrangements, sabbaticals, MultiSport Card, vouchers for cultural and free time activities.
Additional funds for trainings and certifications / role dependant (ACCA, CIMA, CIPS, Lean Six Sigma).
Benefits
private medical care
sharing the costs of foreign language classes
life insurance
remote work opportunities
flexible working time
fruits
corporate products and services at discounted prices
integration events
no dress code
coffee / tea
parking space for employees
leisure zone
sharing the costs of tickets to the movies, theater
christmas gifts
employee referral program
charity initiatives
electric car charger
Explore current opportunities & vacancies.
Discover and apply online
Connect with us at interview
Final Assessment
Shell in Kraków
Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.
Shell Polska employs more than 4700 professionals: 4500+ in Kraków and 200 in Warsaw.
Our employees represent 59 nationalities and operate in over 20 different languages.
People with disabilities are more than welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.
If you have disability or special need that requires accommodation, please let us know by completing Application form.
Shell Business Operations Krakow becoming the 1st Shell business by number of staff in Europe. We currently provide operations for almost 40 countries, and are a strong European foothold for divers departments as follow:
- Customer Operations
- Contracting & Procurement
- Trading & Supply
- Finance Operations
- HR Operations
- External Relations
- Internal Communications
- Lubricants Supply Chain
- Legal
- Retail
- Technical Asset Operations
- Creative Solutions
Shell Business Operations
Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company. Around 84,000 employees across more than 70 countries work together to power progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.
Shell Business Operations is a key differentiator, delivering competitive advantage for Shell across the world with first-class activities, including simplification, standardization and digitalisation.