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Junior IT Helpdesk Support with English

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 17.09.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 500). Our industrial tool businesses build the tools that build your world. Our brands: Stanley, Black&Decker, DeWalt, Porter-Cable, Mac Tools, Facom, Usag, Bostitch.  

    Our website: 
    http://kariera.sbdinc.pl/

    For our Warsaw office, we’re currently looking for:

    Junior IT Helpdesk Support with English
    (3 month contract)
    Miejsce pracy: Warszawa

    Goal: to provide 1st line of support to Stanley Black&Decker end users globally. 
    Work time: 14:00 to 22:00 (Monday-Friday)

    Tasks:

    • Respond to Service Desk phone calls in English
    • Log IT issues, categorize, prioritize and analyze them
    • Resolve end-user issues or escalate to relevant assignment groups as appropriate according to standardized procedures
    • Work in a dynamic environment

    Requirements:

    • Fluency in English
    • Excellent interpersonal skills
    • Availability to work full time from 2 p.m. till 10 p.m. (Monday-Friday)
    • Experience in the IT field is not necessary
    • Experience in customer service, call center environment will be a plus

    We offer:

    • Clear career path & advancement opportunities
    • Civil contract via external agency for the duration of 3 months with possibility of extension
    • Attractive development / training programs (IT & soft skills)
    • The opportunity to learn in-depth: AD 2012, SCCM 2012, MS Exchange 2010
    • An opportunity to further develop your English language skills
    • New office near Rondo Daszyńskiego, take a Virtual Walk
    • Opportunity to join our great sport teams
    • Christmas vouchers and integration events

    Please send your CV in English

    We reserve the right to reply to selected offers only.

    Please include the following clause in your message: „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.)