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Junior IT Helpdesk Support with English

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 2018-01-22

Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 500). Our industrial tool businesses build the tools that build your world. Our brands: Stanley, Black&Decker, DeWalt, Porter-Cable, Mac Tools, Facom, Usag, Bostitch.  

Our website: 

For our Warsaw office, we’re currently looking for:

Junior IT Helpdesk Support with English
(3 month contract)
Miejsce pracy: Warszawa

Goal: to provide 1st line of support to Stanley Black&Decker end users globally. 
Work time: 14:00 to 22:00 (Monday-Friday)


  • Respond to Service Desk phone calls in English
  • Log IT issues, categorize, prioritize and analyze them
  • Resolve end-user issues or escalate to relevant assignment groups as appropriate according to standardized procedures
  • Work in a dynamic environment


  • Fluency in English
  • Excellent interpersonal skills
  • Availability to work full time from 2 p.m. till 10 p.m. (Monday-Friday)
  • Experience in the IT field is not necessary
  • Experience in customer service, call center environment will be a plus

We offer:

  • Clear career path & advancement opportunities
  • Civil contract via external agency for the duration of 3 months with possibility of extension
  • Attractive development / training programs (IT & soft skills)
  • The opportunity to learn in-depth: AD 2012, SCCM 2012, MS Exchange 2010
  • An opportunity to further develop your English language skills
  • New office near Rondo Daszyńskiego, take a Virtual Walk
  • Opportunity to join our great sport teams
  • Christmas vouchers and integration events

Please send your CV in English

We reserve the right to reply to selected offers only.

Please include the following clause in your message: „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.)