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Junior IT Specialist

TKH Technology Poland Sp. z o.o.

4 0006 000 gross / mth.
  • Leszno, Greater Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • full office work
  • Immediate employment
  • remote recruitment
  • Specializations:Helpdesk, IT admin

TKH Technology Poland Sp. z o.o.

17 Stycznia 119

Leszno

Technologies we use

Expected

  • Microsoft Office 365

  • ITIL

Operating system

About the project

You will be joining a group of passionate, talented, and experienced IT Specialists (1x Team Lead/IT Coordinator, 1x Senior IT Specialist, 3x Junior IT Specialist) and you’ll collaborate with management, developers, designers, our DevOps team, our QA team, our HR team and other members of our company.

We are looking for a 1st line support IT Specialist to our team.

Your responsibilities

  • Provide 1st line technical support to all staff in the first instance by phone/email/issue tracker

  • Answering incoming calls for all 1st line IT issues from a varied ‘user-pool’

  • Have a sympathetic and understanding approach to all service users

  • Produce any follow-up actions and escalate as necessary within the business

Our requirements

  • Minimum 1 year of experience in a similar position

  • Knowledge of ITIL/office 365 platform

  • Good English skills, spoken and written

  • A team player

  • Problem-solving and communication skills

  • Good work organization

  • Can do attitude and full ownership of assigned tasks

This is how we organize our work

This is how we work

  • agile
  • scrum
  • kanban

This is how we work on a project

  • code review

    What we offer

    • Hybrid job / Leszno

    • A laptop (Windows/Mac)

    • Flexible working hours

    • Trainings and workshops

    • Contract of employment or B2B contract

    • Online English school: Tutlo

    • O’Reilly platform

    • Multisport or Multilife

    Benefits

    • sharing the costs of sports activities

    • private medical care

    • sharing the costs of foreign language classes

    • sharing the costs of professional training & courses

    • life insurance

    • remote work opportunities

    • flexible working time

    • integration events

    • no dress code

    • coffee / tea

    • parking space for employees

    • leisure zone

    • employee referral program

    • small teams

    • international projects

    • flat structure

    Recruitment stages
    1

    20-minute phone conversation with our Recruitment Specialist

    2

    Technical interview online

    3

    Final decision

    TKH Technology Poland Sp. z o.o.

    TKH Technology operates within TKH Group – international technology group. Together, with our partners, we build high business value products.

    From idea to implementation

    Our purpose is to help companies accelerate by bringing innovations. This goal is realized from first idea to working product following the “Business eXperience Technology” (BXT) approch.

    Dependable cooperation

    We want to create remarkable products together with our partners, believing that cooperation based on relations builds mutual trust, allows full understanding and brings exceptional results.

    To provide more than expected

    Working with us is not always easy – on the beginning we ask our Partners a lot of questions and certainly contest their conceptions, but at the end, the results is better than they can imagine.

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