- Wielicka 30, 30-552 Kraków, PolskaKraków, małopolskie
- Ogłoszenie wygasło 21 dni temu
- Umowa o pracę
- Pełny etat
- Młodszy specjalista (Junior)
QVC, the world's leading video and ecommerce retailer, have opened our new ‘State-of-the-Art’ Global Business Services center in Krakow. QVC’s Global Business Services center is an exciting new member of the QVC family that offers world-class Finance, HR, IT and Legal services to QVC team members in Germany, Italy, the United Kingdom and the United States. Our GBS Centre is an exceptional facility, with an efficient and remarkable design and culture. Right now, we are looking for the brightest mind and top talent to ensure the Centre’s success. At QVC, you will find exciting career paths and opportunities.
Junior IT Support
- Supports QVC employees worldwide in terms of all IT – related issues
- Documents problems and resolutions and creates documents for knowledge transfer.
- Provides access to systems/applications, working closely with applications development team members and following established procedures, including ensuring compliance with applicable regulations.
- Performs a higher level of investigation which may include more time-consuming diagnosis and multiple steps.
- May manage multiple client services processes during an outage, including coordination with other areas of IT, with guidance from more senior team members.
We are looking for candidates who:
- Are fluent in English (B2/C1 minimum)
- Are available to work shifts (24/7)
- Have experience in working with customers
- Have the ability to adapt when, due to business demands, deadlines and priorities change.
- Have excellent communication and interpersonal skills.
- Present strong analytical skills and attention to detail.
- Being a part of the international IT team and exposure to our global business and how we work across a variety of markets including, the US, UK, Germany and Italy..
- Open and trusted teamwork in which we value fun along the way.
- Casual atmosphere and all of that you will experience in our modern office.
- Competitive benefits that include among others private medical care, life insurance, multisport.