Oferta pracy

Junior IT Support

Qurate Retail Group Global Business ServicesAbout the company

  • Wielicka 30, Kraków
    Kraków, Lesser Poland
  • Offer expired 24 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • junior specialist (Junior)

Qurate Retail Group Global Business Services

Wielicka 30

Kraków

Technologies we use

Expected

  • English

Your responsibilities

  • Supports Qurate Retail Group employees worldwide in terms of all IT – related issues

  • Documents problems and resolutions and creates documents for knowledge transfer.

  • Provides access to systems/applications, working closely with applications development team members and following established procedures, including ensuring compliance with applicable regulations.

  • Performs a higher level of investigation which may include more time-consuming diagnosis and multiple steps.

  • May manage multiple client services processes during an outage, including coordination with other areas of IT, with guidance from more senior team members.

Our requirements

  • Are fluent in English (B2/C1 minimum)

  • Are available to work shifts (24/7)

  • Have experience in working with customers

  • Have the ability to adapt when, due to business demands, deadlines and priorities change.

  • Have excellent communication and interpersonal skills.

  • Present strong analytical skills and attention to detail.

  • Are able to connect to router by cable RJ-45, internet speed minimum 25 Mb/s

What we offer

  • Being a part of the international IT team and exposure to our global business and how we work across a variety of markets including, the US, UK, Germany and Italy..

  • Open and trusted teamwork in which we value fun along the way.

  • Casual atmosphere and all of that you will experience in our modern office.

  • Competitive benefits that include among others private medical care, life insurance, multisport.

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • no dress code

  • coffee / tea

  • employee referral program

Qurate Retail Group Global Business Services

The Qurate Retail Group offers the most engaging shopping experiences, combining the best of retail, media and social. In addition to being the world leader in video commerce, the Qurate Retail Group is #3 in ecommerce in North America and #3 in mobile commerce in the US.

The Qurate Retail Group consists of eight leading retail brands: QVC, HSN, zulily, Ballard Designs, Frontgate, Garnet Hill, Grandin Road and Improvements and reaches over 360 million homes worldwide through 17 television networks and multiple ecommerce sites, social pages, mobile apps, print catalogs and in-store destinations .The Qurate Retail Group delivers increasingly personalized content to customers through data analytics and machine learning.

Qurate Retail Group Global Business Services center in Cracow is a member of the Quarte family that offers world-class Finance, HR, IT and Legal services to Quarte team members in Germany, Italy, Poland, the United Kingdom and the United States. Our GBS Centre is an exceptional facility, with an efficient and remarkable design and culture.

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