Oferta pracy

Junior IT Support Officer

Buro Happold PolskaAbout the company

  • Twarda 18, Warszawa
    Warszawa, Masovian
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • junior specialist (Junior)

Buro Happold Polska

Twarda 18


Your responsibilities

  • Widely understood IT support for office employees

  • Installation and management of tele-information, audio and video infrastructure

  • IT systems administration including SCCM, Active Directory, MS Exchange

  • Configuration and administration of office IT equipment including computers, laptops, telephones

  • Ensuring the continuity of work of multifunction devices, e.g. printers, plotter

  • Installing applications on workstations and maintaining the application directory

  • Training employees in the IT area

  • Help organising meetings / rooms for IT installation

  • Keeping IT infrastructure documentation

  • Aligning with global IT policies

Our requirements

  • First degree related to Information Technology or comparable qualification

  • Fluent in Polish and very good English skills

  • Basic IT knowledge with willingness to develop new IT skills

  • Strong organisational skills with ability to prioritise effectively

  • Strong attention to detail and ability to multi-task is preferred

  • Excellent problem solving, communication and interpersonal skills along with patience, a customer-friendly attitude and the ability to work in a team environment is preferred


  • Previous experience with Service Desk or Local IT support would be an asset, but not required

  • Previous experience with remote support including troubleshooting, diagnosis, resolution, software deployment will be considered as a distinctive asset

What we offer

  • Flexible Work Schedule and Home Office Days

  • Prime office location (Check it!), delicious coffee and beautiful office spaces that will chase away the back-to-work-blues

  • Referral bonuses programme

  • A unique opportunity to learn, grow and be challenged in an global engineering company that strive to deliver solutions with a sense of economy for our planet and its resources

  • Private medical healthcare (Medicover) fully covered by Employer

  • MultiSport card subsidised in 50% by Employer

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • remote work opportunities

  • employee referral program

  • employee capital plans

  • arts & culture card

  • holiday allowance

Buro Happold Polska

Buro Happold’s Warsaw team are widely acknowledged to be at the forefront of innovation in the European construction industry. Our engineers, designers and technicians are creative, lateral thinkers who passionately deliver a portfolio of exciting projects – including the Copernicus Science Centre, Q22, Wilenska Metro Station, Museum of Modern Art in Warsaw and the Polish Embassy in Berlin.

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Be Challenged

With us, your preconceptions will be tested, your resilience built, and your career enriched.

In this role you will assist our IT Support Officer who is the first point of contact for IT related questions. Your primary focus will be to troubleshoot and resolve IT issues for office-based and remote employees, ranging from basic requests to complex issues that require immediate resolution or escalation. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team’s SLA and/or project requirements. Whilst you will mainly support the Warsaw location, you can also expect to be involved in providing support to other locations across Europe (e.g. Germany and Denmark).

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