Oferta pracy

Junior IT Support Specialist

Onsiteteam

Onsiteteam

Aleja Księcia Józefa Poniatowskiego 1

Praga-Południe

Warszawa

Technologies we use

Operating system

About the project

Are you a part-time student, passionate about IT and would like to gain your first professional experience in the IT industry? Or maybe you already have your first professional steps in IT behind you and would like to develop further in this direction?

Then you've come to the right place! We are currently looking for Junior IT Support Specialists who will be dedicated to work on-site at one of our clients in Warsaw.

Your responsibilities

  • troubleshoot technical problems with digital signage screens remotely

  • diagnose and resolve incidents involving PCs, networks as well as large format screens

  • work in the role of a first-line support specialist, which is crucial when dealing with customers

  • prepare new hardware for installation (Windows PCs or Android-based devices, large format screens)

  • ensure the best possible relations with customers as well as the timely completion of requests

  • monitor infrastructure performance in order to proactively respond to all potential symptoms

  • take part in development projects working closely with subsequent supporters

  • have the opportunity to grow and enter the IT world, even with minimal skills

Our requirements

  • willingness to work shifts

  • practical knowledge of Windows & Android environments

  • familiarity with operating systems functionality, such as remote desktop, command line

  • knowledge of Audio/Video devices (streaming playback, screens)

  • knowledge of network devices and the basics of LAN operation

  • knowledge of computer hardware as well as peripherals

  • knowledge of the principles of maintaining security on the Internet

  • proactive attitude and willingness to learn

  • communicative English

Optional

  • you are a part-time student

  • education in Computer Science

  • previous experience in a similar position

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • integration events

  • birthday celebration

  • employee referral program

  • extra leave

Onsiteteam

Onsiteteam provides IT Specialists who work on-site at our clients' offices and help keep their businesses on track. We have been providing IT Support services since 2012. For many years we offered our services as part of our parent company Setapp (setapp.pl), a software development company. By day we are stationed in Poznan, but our people work in many different locations, including Amsterdam, Warsaw, Wroclaw, Krakow or Poznan itself.

We operate on an outsourcing basis, which means opportunities for you to develop in not one, but two companies. We take care of you and nurture your development as part of the Onsiteteam, and you do your daily work on-site at one of our clients, where you also have a team!

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