Oferta pracy

Junior IT Support Specialist with English

Atos Poland Global Services Sp. z o.o.

  • Kraszewskiego 1, Bydgoszcz
    Bydgoszcz, Kuyavia-Pomerania
  • offer expired 3 months ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • remote recruitment

Atos Poland Global Services Sp. z o.o.

Kraszewskiego 1

Bydgoszcz

Technologies we use

Expected

  • Windows OS

  • MS Office

Your responsibilities

  • Handling incoming phone calls and e-mails from customers regarding technical issues related to hardware, software, and network

  • Delivering professional and prompt service to the clients

  • Keeping records of all customers’ enquiries in the reporting system

  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem

  • Sending more complex enquiries to the relevant IT Support Team

Our requirements

  • Deep understanding of English (B2/C1)

  • to be an english language user eager to develop interpersonal skills in contact with native speakers

  • to be IT enthusiast having no professional experience but just basic IT background and eagerness to learn and develop in variety of IT area

  • to be self-starter and eager to improve their technical skills

  • Good communication skills and the capacity to work as a true standout colleague

  • Problem solving attitude and efficient task management skills

  • Basic experience in Windows OS and MS Office

  • Working experience is not necessary as on-the-job training will be provided

  • Customer service experience will be an asset

  • Flexibility and willingness to work on various shifts (24/7) or business hours

Optional

If You are ambitious and passionate about IT, join our dynamic & dedicated team and you will become part of a multicultural and meaningful environment where you will not only be using your skills and knowledge, but also improve and grow your experience by participating in international projects.

Development opportunities we offer

  • industry-specific e-learning platforms

  • intracompany training

  • soft skills training

What we offer

At Atos, great working conditions will always come without conditions.

Shape the future of digital.

And your too.

#TheFutureIsOurChoice

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • integration events

  • dental care

  • no dress code

  • extra social benefits

  • christmas gifts

  • employee referral program

  • charity initiatives

  • global IT projects

  • new technologies

Recruitment stages
1

Apply to work at Atos

2

Screening

3

Interview

Atos Poland Global Services Sp. z o.o.

Atos is a global leader in digital transformation with 105,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is an SE (Societas Europaea), listed on Euronext Paris and included in the CAC 40 ESG and Next 20 indexes.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

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