sharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyJunior IT Support Specialist with German
Atos Poland Global Services Sp. z o.o.
Białystok
Białystok, Podlaskie- offer expired 2 months ago
- contract of employment
- full-time
- junior specialist (Junior)
- full office work, home office work, hybrid work
- More than one vacancy
- remote recruitment
Technologies we use
Operating system
Your responsibilities
Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network
Delivering professional and prompt service to the clients
Keeping records of all customers enquiries in the reporting system
Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
Sending more complex enquiries to the relevant IT Support Team
Our requirements
Very good (min. B2/B2+) spoken German
Good understanding of English (min B1+/B2)
Good communication skills and the capacity to work as a true team player
Problem solving attitude and efficient task management skills
Basic experience in Windows OS and MS Office
Working experience is not necessary as on-the-job training will be provided
Customer service experience will be an asset
Willingness to work on shifts (7AM-7PM) 8h/day or 24/7
Optional
Basic IT background and eagerness to learn and develop in variety of IT areas
Development opportunities we offer
external training
industry-specific e-learning platforms
intracompany training
mentoring
soft skills training
substantive support from technological leaders
support of IT events
technical knowledge exchange within the company
What we offer
At Atos, great working conditions will always come without conditions.
Choose to shape the future of digital. And yours too.
Choose Atos.
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
integration events
dental care
no dress code
extra social benefits
christmas gifts
employee referral program
charity initiatives
global IT projects
new technologies
Recruitment stages
1
Apply to work at Atos
2
Screening
3
Interview
Atos offers IT infrastructure management services, IT systems integration, outsourcing and IT consulting. We are also the worldwide IT partner of the Olympic and Paralympic Games.
Atos has been operating in Poland for over 20 years. We are present in 6 cities in Poland - Bydgoszcz, Wroclaw, Warsaw, Lodz, Opole and Krakow.
Atos Poland Global Services Sp. z o.o.
At Atos, as a global leader in secure and decarbonized digital business technology, our purpose is to help design the future of the information space.
Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
At Atos, the future is our choice.