- Ogłoszenie wygasło 8 dni temu
- Rekrutacja zdalna
- Młodszy specjalista (Junior)
Currently we are looking for a person on the position of:
Would you like to start your career in IT? Do you speak German? Start your adventure with Wipro IT Services. Do not hesitate and apply now!
- Serve as the first point of contact for end users seeking technical assistance.
- Perform remote troubleshooting through diagnostic programs.
- Determine the best solution for faster resolution of end users issue.
- Educate and guide the end user through the problem solving.
- Provide information on IT products or services based on end user query.
- Record all issues and their resolution in IT ticketing tool.
- Follow-up and update end user on status and information of issue reported.
- Identify and suggest improvements on current processes followed.
What are we looking for in a candidate?
- Perfect if you have already experience in IT Customer Support
- Good written and verbal communication skills in English and German
- Team player
- Ability to handle curveballs
- Goal-oriented focus
- Interactive personality
We provide many benefits!
- Relocation assistance - Accommodation, travel and other expenses covered
- Medical Insurance
- Life & Disability Insurance for employees and family members
- Wipro Social Fund Scheme