Oferta pracy

Junior IT Support Specialist with German

Atos Poland Global Services Sp. z o.o.

  • Opole

    Opole, Opole
  • offer expired over a month ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • full office work, home office work, hybrid work
  • More than one vacancy
  • remote recruitment

Technologies we use

Operating system

Your responsibilities

  • Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network

  • Delivering professional and prompt service to the clients

  • Keeping records of all customers enquiries in the reporting system

  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem

  • Sending more complex enquiries to the relevant IT Support Team

Our requirements

  • Very good (min. B2/B2+) spoken German

  • Good understanding of English (min B1+/B2)

  • Good communication skills and the capacity to work as a true team player

  • Problem solving attitude and efficient task management skills

  • Basic experience in Windows OS and MS Office

  • Working experience is not necessary as on-the-job training will be provided

  • Customer service experience will be an asset

  • Willingness to work on shifts (7AM-7PM) 8h/day or 24/7

Optional

  • Basic IT background and eagerness to learn and develop in variety of IT areas

What we offer

At Atos, great working conditions will always come without conditions.

Choose to shape the future of digital. And yours too.

Choose Atos.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • integration events

  • dental care

  • no dress code

  • extra social benefits

  • christmas gifts

  • employee referral program

  • charity initiatives

  • global IT projects

  • new technologies

Recruitment stages
1

Apply to work at Atos

2

Screening

3

Interview

Atos offers IT infrastructure management services, IT systems integration, outsourcing and IT consulting. We are also the worldwide IT partner of the Olympic and Paralympic Games.

Atos has been operating in Poland for over 20 years. We are present in 6 cities in Poland - Bydgoszcz, Wroclaw, Warsaw, Lodz, Opole and Krakow.

Atos Poland Global Services Sp. z o.o.

At Atos, as a global leader in secure and decarbonized digital business technology, our purpose is to help design the future of the information space.

Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

At Atos, the future is our choice.

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