Junior IT Support Specialist with Slovak or Czech

Atos Poland Global Services Sp. z o. o.O firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Atos Poland Global Services Sp. z o. o.

Saski Crescent

Warszawa

ABOUT US

  • Leader in digital services with 120,000 employees in 73 countries
  • Provider of IT infrastructure management services, systems integration, outsourcing and IT consulting
  • Official global IT partner of the Olympic and Paralympic Games
  • Almost 5000 people employed in 8 cities: Bydgoszcz, Warszawa, Wroclaw, Opole, Krakow, Gdansk, Rzeszow, Lodz
Junior IT Support Specialist with Slovak or Czech [Online Recruitment]

Your life as Junior IT Support Specialist

 

You can start your adventure with the IT world today. As part of our international team located in Warsaw and Bydgoszcz, you will be engaged in supporting our Slovak and Czech speaking clients in incident management.

 

Your daily activities:

  • Handling incoming phone calls and e-mails from customers regarding technical issues related to hardware, software, and network
  • Delivering professional and prompt service to the clients
  • Keeping records of all customers’ enquiries in the reporting system
  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
  • Sending more complex enquiries to the relevant IT Support Team

 

Apart from the introductory training and the opportunity to improve both your social and technical skills, you will gain access to internal and external certified courses, giving you a chance to develop in several directions within the company:

  • IT specialist: Windows desktop and server, Office 365, Citrix, Vmware, McAfee, Linux, cloud solutions and all latest upcoming technologies
  • Team leader: License 2 Lead, Manager on Duty, conduct coaching & mentoring
  • Project coordinator: PRINCE2, Agile, PMI
  • Process manager: ITIL (foundation & intermediate levels), License 2 Deliver

We wish from you:

  • Very good (min. B2) spoken Slovak or Czech
  • Good understanding of English
  • to be a Slovak or Czech language user eager to develop interpersonal skills in contact with native speakers
  • to be IT enthusiast having no professional experience but just basic IT background and eagerness to learn and develop in variety of IT area
  • to be self-starter and eager to improve their technical skills
  • Good communication skills and the capacity to work as a true standout colleague
  • Problem solving attitude and efficient task management skills
  • Basic experience in Windows OS and MS Office
  • Working experience is not necessary as on-the-job training will be provided
  • Customer service experience will be an asset

 

If You are ambitious and passionate about IT, join our dynamic & dedicated team and you will become part of a multicultural and meaningful environment where you will not only be using your skills and knowledge, but also improve and grow your experience by participating in international projects.

 

Your application

 

If you wish to apply for this position, please visit our careers page: jobs.atos.net, select Poland as country and complete our online application form.

Oferujemy:

  • Professional career
    - only going up
  • Courses and trainings
    under control
  • Money
    on point
  • Olympic projects
    that will win your heart
  • Remote work
    and you're home
  • Medical care - always on the plus side
  • Casuuuuual
    atmosphere
  • Sports package
    for training without a break
  • Integration
    100% the best
 

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