Oferta pracy

Junior IT Support Specialist

HemmersbachO firmie

  • Wyścigowa, Wrocław, Polska
    Wrocław, dolnośląskie
  • Ogłoszenie wygasło miesiąc temu
  • Umowa o pracę
  • Pełny etat
  • Młodszy specjalista (Junior)

Hemmersbach

Wyścigowa

Wrocław

We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.
Junior IT Support Specialist

YOUR TASKS

  • Providing 2nd line support for an international customer
  • Troubleshooting and configuring applications, finding a solution for occurring problems
  • Analyzing and solving IT issues related to hardware and Microsoft Windows Environment
  • Liaising with users from different departments
  • Escalating of major problems to 3rd line support

OUR REQUIREMENTS

  • Very good English
  • Experience in troubleshooting (Windows and hardware)
  • Effective communication skills (primarily with customer and team members)
  • Ability to handle priorities and work under pressure
  • Knowledge about remote support
  • Readiness to work from 8 am - 5 pm (later on readiness to work in two shifts)

Benefits:

  • Health care package (Luxmed) for 1 PLN
  • Life insurance
  • Co-funded Multisport card
  • Co-funded & office delivered lunches
  • Onboarding program
  • Job with a purpose
  • Development opportunities
  • Company bus from the city center

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