Oferta pracy

Junior IT Support Specialist

HemmersbachAbout the company

  • Wyścigowa 56g, Wrocław
    Wrocław, Lower Silesia
  • Offer expired 25 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • junior specialist (Junior)

Hemmersbach

Wyścigowa 56g

Wrocław

Your responsibilities

  • Providing 2nd line support for an international customer

  • Troubleshooting and configuring applications, finding a solution for occurring problems

  • Analyzing and solving IT issues related to hardware and Microsoft Windows Environment

  • Liaising with users from different departments

  • Escalating of major problems to 3rd line support

Our requirements

  • Very good English

  • Experience in troubleshooting (Windows and hardware)

  • Effective communication skills (primarily with customer and team members)

  • Ability to handle priorities and work under pressure

  • Knowledge about remote support

What we offer

  • A secure job position in an exponentially growing international IT company

  • Room to implement your own ideas, challenges within your own responsibility

  • Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication

  • Welcome package, full introduction into the company, Buddy program to help you get started

  • Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules

  • Remote work possibility during the pandemic

  • Company bus from the centre of Wroclaw

  • A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner, and family members

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • corporate library

  • no dress code

  • coffee / tea

  • meal passes

  • charity initiatives

Hemmersbach

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

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Would you like to join our team? Please send your CV in English.