sharing the costs of sports activities
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Oferta pracy
Junior IT Support Specialist
HemmersbachAbout the company
- Wrocław, Lower Silesia
- offer expired 3 years ago
- contract of employment
- full-time
- junior specialist (Junior)
- remote recruitment
Your responsibilities
- Providing 2nd line support for an international customer
- Troubleshooting and configuring applications, finding a solution for occurring problems
- Analyzing and solving IT issues related to hardware and Microsoft Windows Environment
- Liaising with users from different departments
- Escalating major problems to 3rd line support
Our requirements
- Very good English
- Experiece in IT troubleshooting (Windows and software-related)
- Effective communication skills (primarily with customer and team members
- Ability to handle priorities and work under pressure
- Knowledge about remote support
- Ability to work on shifts
Optional
- Experience in working with IT ticket tools
- Availability for shift-pattern work from Sunday to Friday
What we offer
- A secure job position in an exponentially growing international IT company
- Room to implement your own ideas, challenges within your own responsibility
- Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
- A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family
- Welcome package, full introduction into the company, Buddy program to help you get started
- Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
- Remote work possibility
- A package of co-funded benefits:" multisport card, private health care as well as life insurance for you, your partner, and family members
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- integration events
- no dress code
- coffee / tea
- meal passes
- charity initiatives
Hemmersbach
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Documents for the recruitment process
Would you like to join our team? Please send your CV in English.
Equal chances
At Hemmersbach we believe in equal opportunities that's why we welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
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Junior IT Support Specialist, Wyścigowa 56g, Wrocław