Oferta pracy

Junior IT Support Specialist

HemmersbachAbout the company

  • Wyścigowa 56g, Wrocław
    Wrocław, Lower Silesia
  • Offer expired a month ago
  • Remote recruitment
  • contract of employment
  • full-time
  • junior specialist (Junior)


Wyścigowa 56g


Your responsibilities

  • Providing 2nd line support for an international customer

  • Troubleshooting and configuring applications, finding a solution for occurring problems

  • Analyzing and solving IT issues related to hardware and Microsoft Windows Environment

  • Liaising with users from different departments

  • Escalating major problems to 3rd line support

Our requirements

  • Very good English

  • Experiece in IT troubleshooting (Windows and software-related)

  • Effective communication skills (primarily with customer and team members

  • Ability to handle priorities and work under pressure

  • Knowledge about remote support

  • Ability to work on shifts


  • Experience in working with IT ticket tools

  • Availability for shift-pattern work from Sunday to Friday

What we offer

  • A secure job position in an exponentially growing international IT company

  • Room to implement your own ideas, challenges within your own responsibility

  • Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication

  • A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family

  • Welcome package, full introduction into the company, Buddy program to help you get started

  • Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules

  • Remote work possibility

  • A package of co-funded benefits:" multisport card, private health care as well as life insurance for you, your partner, and family members

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • integration events

  • no dress code

  • coffee / tea

  • meal passes

  • charity initiatives


Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

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Documents for the recruitment process

Would you like to join our team? Please send your CV in English.

Equal chances

At Hemmersbach we believe in equal opportunities that's why we welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.