Oferta pracy

Junior/ IT Supporter

Randstad Polska Sp. z o.o.O firmie

  • Warszawa, mazowieckie

  • Ogłoszenie wygasło 25 dni temu
  • Umowa o pracę
  • Pełny etat
  • Specjalista (Mid / Regular)

If you have experience in IT supporting and want to develop yourself in an international company we have a great offer for you.

Don't wait and apply!

Junior/ IT SupporterNumer ref.: /69/02/2021/MO/64499

your tasks

  • Troubleshooting all alerts and solving problems,
  • providing internal technical support in English,
  • handling alerts, incidents and requests with a professionalism and quality,
  • being a point of contact when incidents occur,
  • ensuring all calls and emails are logged accurately within the ticket system,
  • monitoring backup system,
  • handling of security incidents,
  • delivering high quality support and solutions in compliance with agreed SLA and processes, 
  • seeking knowledge and keeping updated,
  • proactive knowledge sharing with other team members.

what we expect

  • high knowledge and experience in IT,
  • fluent English is a must,
  • knowledge or experience in IT processes (ITIL/Prince2), 
  • good knowledge of computer hardware, software and IT equipment,
  • good knowledge of IT security,
  • good knowledge of virtual machines and Citrix environment,
  • knowledge of LAN/WAN/WLAN,
  • knowledge of Microsoft Windows Server platforms,
  • knowledge of mobile platforms,
  • knowledge of backup systems and server management, 
  • being resposible and ability to multitask.

 

what we offer

  • Interesting tasks on a daily basis,
  • opportunity to gain experience, 
  • competitive salary with attractive benefit package(private medical care, sports card, transportation co-funding, Holiday bonus and occasional cards),
  • working on 3 shifts (6-14, 14-22, 22-6),
  • no dress code,
  • internal trainings,
  • possibility to work fully remote.

 

Agencja zatrudnienia – nr wpisu 47

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