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Junior L2 End User Support Engineer with English

  • Kraków, małopolskie
  • Specjalista
  • 16.07.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.


    Hemmersbach provides IT services globally. With more than 3,400 permanent employees in 35 subsidiaries we offer our services in over 190 countries worldwide.

    For our team located in Cracow we are seeking the following:

    Junior L2 End User Support Engineer with English
    Workplace: Kraków

    Are you willing to build your career in technical support? We’ll help you to start!


    Your tasks:

    • Providing 2nd line support for an international customer
    • Troubleshooting and configuring Microsoft Windows System
    • Liaising with users from different departments
    • Analyzing and solving problems
    • Escalation of major problems to 3rd line support

    Our requirements: 

    • Excellent knowledge of English language
    • Experience in PC/laptops configuration (software and hardware)
    • As a minimum a basic knowledge of Domain and TCP/IP
    • Problem solving oriented with good communication skills
    • Willingness to travel globally

    Your benefits:

    • A secure job with an exponentially growing global player
    • Stable working time: in the frames between 6:00-19:00
    • Exciting projects with diverse challenges in your own scope of responsibility
    • Great team spirit and great work climate in a pleasant team
    • Open and direct communication
    • Great opportunities for personal and professional development
    • Buddy programme with experienced employees to ease entrance
    • Many more advantages that create a comfortable work environment
    • Room for your own ideas and suggestions for improvement as well as quick implementation due to brief decision-making processes
    • A package of co-funded benefits: Multisport Card, private health care, life insurance

    Would you like to join our team? Please send your CV in English.

    Please add a statement: “I hereby agree for my personal data included in my application to be processed for the purposes of the recruitment process by Hemmersbach GmbH & Co. KG, under the Personal Data Protection Act as of 29 August 1997, Dz. U. no 133, .883, consolidated text: Journal of Laws 2016, item 922 as amended. I hereby agree for my personal data in the range described above to be placed in the data base of Hemmersbach GmbH & Co. KG, and be processed for the purposes of future recruitment processes.”