Junior Operations Representative / Młodszy Specjalista ds. Jakości

C.H.RobinsonO firmie

C.H.Robinson

al. Jana Pawła II 29

Warszawa

Junior Operations Representative / Młodszy Specjalista ds. Jakości

What’s the opportunity?

Your job would be to ensure that operational processes, service quality, and cargo security are proactively managed and, when necessary, improved. As part of this role, you will be routinely assessing carrier partners, transportation routes, and internal operations to ensure the highest level of quality is achieved. In this role, strong documentation and communication skills are essential.

Your accountabilities will include:  

  • Ongoing qualification & assessment of the existing carrier base;
  • Internal & external data analysis, along with the direct carrier communication;
  • Conduct proactive carrier screenings to ensure Customer SOP compliance;
  • Assist with establishing a prequalified carrier list & assessment scorecard;
  • Managing and communicate project status, risks, issues and changes to all relevant internal stakeholders;
  • Document and contribute to the future state design. Including process mapping, change management, identifying improvement opportunities, and systems utilization;
  • Transfer knowledge and train operations team on cargo security SOP’s.

Candidate profile:

  • Bachelor’s Degree
  • Eagerness and ability to learn
  • Natural analytical and process focus
  • Self-starter and independent performer
  • Strong documentation and communication skills
  • English at B2 level minimum
  • Some experience in the logistics industry, especially in analytics roles would be an asset, but we don’t require it

What we can offer to you:

  • Friendly, casual working environment with great atmosphere
  • Cafeteria plan (including Benefit System) – points you can use for Multisport card or any other, different activities
  • Private health insurance paid by employer
  • Possibilities of professional development
  • Financial bonus depending on your performance
  • Foreign languages classes

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