private medical care
Junior OtC Team Leader
- Powstańców Wielkopolskich 13, Podgórze, KrakówKraków, Lesser Poland
- offer expired over a month ago
- contract of employment
- junior specialist (Junior)
- hybrid work
- remote recruitment
Shaping a work environment based on trust, open communication, creative thinking, and teamwork
Manage Aptiv EMEA OtC Team focusing on Contract Admin processes, driving best possible results according to the key metrics and objectives of the Order To Cash department.
Verification of the quality of processes performed by OtC team according to SOX controls, defining internal controls to ensure high quality of service
Managing, motivating and solving everyday problems through monitoring , coaching, inspiring employees to grow, being proactive, acting as a role example for team members.
Effective planning and organization of teams work, workload.
Ensure the right number of employees assigned to given tasks, adapt their skills to the tasks they perform; Implementation of backup structure in the team
Ensure the proper flow of knowledge, full SOP structure covering all processes and training plan so that the team is able to perform the assigned tasks
Concentrate on the development and career path of your employees, Conduct an annual yearly assessment of employees through Workday. Ensure progress, goals are reviewed systematically.
Establish regular team meetings and individual meetings with team members by defining their time, place, and agenda.
Verifying that the team collection / billing processes are meeting designated SLA / KPI and meet the global targets set for GBS or aim towards the target.
Play a key role in the process of standardizing processes, lead change management initiatives, increasing team efficiency and productivity through standardization, automating projects using LEAN and SixSigma, and others.
Supporting internal and external audit requirements in relation to OtC processes
Relationship management with internal customers and external stakeholders
Very good command of English language
Strong Knowledge of SAP Finance functionality
Experience in leading team in a BPO/SSC environment (preferred)
University Graduate - Education in Accounting, Finance or Economy (preferred)
Leadership skills and the ability to interface and work with individuals across the global organization at all levels
Ability to manage issues and seek resolution, to identify root cause and propose alternate solutions to problems
Strong relationship and business partnering skills
Very good organization and delegation skills
Proactivity and ability to take initiative, decision making
Good command of Microsoft Office tools
What we offer
Flexible working hours
Possibility of hybrid work
Welcome package and planned onboarding process
Possibility of employment after an internship
Attractive training and development plan
Learning, professional growth and development in a world recognized international environment
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate sports team
no dress code
coffee / tea
parking space for employees
employee referral program
Call with Recruiter
Interview with Manager and Recruiter
Final decision and feedback
See How Our Story is Changing Tomorrow
At Aptiv, we tell our story through the power of new mobility — making transportation safer, greener and more connected — and through changing the world for the better with the software capabilities, advanced computing platforms and networking architectures we deliver. Our team believes that the future relies on the work we do, the solutions we develop and the story we’re creating together every day. Discover how you can change what tomorrow means when you combine your story with ours.