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Junior Process Officer Specialist with Danish Language in Offboarding & Estates DK

NORDEA Bank Abp SA Oddział w PolsceAbout the company

  • Łódź
    Łódź, Łódź
  • offer expired 2 years ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • hybrid work

Your responsibilities

  • Creating, updating, supervising and approving data in banking systems and applications in accordance with the procedures and regulations
  • Working with internal applications and procedures to meet customers' needs, as well as ensuring sustainability of the processes and delivering with respect to agreed service level
  • Having opportunity to take active part in migration of new processes from the Nordic countries to Poland
  • Handling tasks at the required level of quality and within time frame following guidelines/working instructions
  • Identifying and proposing improvements within own area of responsibility to improve process efficiency and reduce risk and cost
  • Building and maintaining professional relationship with external and internal stakeholders and customers
  • Collaborating across borders with colleagues in Nordea Group in Nordic countries
  • Keeping proper flow of customers' transactions - reporting, investigating root causes, updating process handbooks
  • Analysing and assessing risks

Our requirements

  • Danish language skills on advanced level, enabling professional communication in speech and writing
  • English language skills on advanced level, enabling professional communication in speech and writing
  • Finance related university degree or similar will be an advantage
  • Previous experience in operational banking/back office assignments would be an asset

Benefits

  • private medical care
  • life insurance
  • fruits
  • integration events
  • retirement pension plan
  • redeployment package
  • Training access to Udemy platform, English courses
  • Modern office and equipment
  • Attractive benefit package

About this opportunity

Welcome to the Daily Banking Services - Offboarding & Estates services team. We add value by delivering services to our customers to make their dreams and everyday aspirations come true. As the (Junior) Process Officer with Danish language, you'll play a valuable role in building a powerful work environment within our team.

You'll join a team of unique professionals focused on collabroation and process execution. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best - and that we imagine you share with us.

To succeed in this role, we believe that you:

* Are focused on details and have ability to prioritize tasks

* Possess great organizational and interpersonal skills

* Have ability to communicate clearly in English and work as a team player in an International Team

* Are able to make smart and accurate decisions

If this sounds like you, get in touch!

Next steps

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

NORDEA Bank Abp SA Oddział w Polsce

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations – and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate – by being a strong and personal financial partner.

Would you like to join an international team, working side by side with native spekaers with an opportunity to decide about your future development path? We are now looking for a (Junior) Process Officer with Danish language to join our team responsible for global Offboarding & Estates proceses within PeB, BB and LC&I.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We're more than just a Nordic bank, we're one of the largest employers in Poland. With us, you'll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

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Junior Process Officer Specialist with Danish Language in Offboarding & Estates DK, Łódź