Oferta pracy

Junior Project Manager in Translation

Capita (Polska) Sp. z o.o.

  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • home office work
  • remote recruitment

Capita (Polska) Sp. z o.o.

Pomorska 106

Śródmieście

Łódź

Your responsibilities

  • Managing complex projects ensuring quality delivery on time and in budget

  • Taking ownership of projects at a customer level to drive the accounts forward and proactively streamline processes

  • Troubleshooting and analysing root cause in order to initiate improvements

  • Liaising professionally with external resources

  • Working to KPIs and increasing gross and net profit

  • Maintaining records as required and adhering to ISO procedure and requirements

  • Building strong relationship with owned clients and providing a high level of customer service in order to encourage further opportunities for the business

  • Producing quotes, arranging schedules and ensuring client is kept up to date on progress

  • Identifying risk and escalating as appropriate

Our requirements

  • 1-2 years’ experience in translation or linguistics projects as Project Manager

  • Fluent English (written and spoken)

  • Educated to Degree (preferably language-related)

  • Experience within the translation and localisation industry

  • Good command of various file types and/or CAT tools

  • Experience in objection handling

  • Ability to use initiative, proactivity and prioritisation

  • Good working knowledge of Microsoft Office tools

What we offer

  • Employee Assistance Program for employees and their families (psychological support)

  • An extra day off for voluntary activities close to your heart

  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

  • Opportunity to become one of the Internal Trainers

  • A multinational environment with strong ties to UK business culture

  • LuxMed medical healthcare and Generali group insurance

  • Multisport Plus / Classic or MultiKafeteria benefit systems

  • A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • integration events

  • corporate sports team

  • no dress code

  • coffee / tea

  • extra social benefits

  • birthday celebration

  • employee referral program

  • charity initiatives

  • one shorter working day

  • extra leave

Capita (Polska) Sp. z o.o.

Capita Translation and Interpreting (part of Capita PLC) is a global language provider. We combine innovative people, process and technology. We’re open – demonstrating integrity & trust; we’re collaborative – putting our customers first and building partnerships; we’re ingenious – forward-thinking, developing new technology to unlock value; we’re effective – focusing on quality and drawing on experience. Our goal is to create better outcomes by breaking down language barriers in global businesses, public sector & emergency services. Our translation and interpreting services enable professionals, business leaders, marketing teams, HR departments, NHS staff and police officers to communicate with anyone, anywhere, in any language.

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Becoming a Customer Project Manager

The key objective of the Customer Project Manager is to successfully solutionise, set up and manage multiple clients’ translation projects end to end as part of the Translation Service Delivery Department, liaising with key stakeholders as necessary and reporting to a Translation Team Business Operations Manager, Associate Business Operations Manager or Team Lead PM.