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Junior Returns Order Management Coordinator

Motorola Solutions

Motorola Solutions

Green Office - budynek B


Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

Motorola Solutions Finance Operations Center (F.O.C.) provides world-class finance, accounting, order management and purchasing services to Motorola branches in Europe, Middle East, Africa, US and Latin America region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.
At Avigilon (MSI Video) team we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Avigilon, a Motorola Solutions company, designs, develops, and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems.
We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact of the safety of people and businesses globally.
We believe that diversity spawns innovation – the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you!
Junior Returns Order Management CoordinatorNumer ref.: R19166

Job Description

  • Providing excellent customer service to our customers and Sales team;
  • Accurate entry of orders, returns and other data into ERP system;
  • Providing returns order status information to customers;
  • Communicating order changes in a timely and professional manner;
  • Providing basic technical product information
  • Supporting customer service related requests
  • Following established processes and procedures for order processing
  • Support more experienced team members with daily tasks

Basic Requirements

  • Excellent Business English and communication skills
  • Willingness to work in a mixed-shift approach
  • Self-motivated, with an aptitude for customer satisfaction
  • Detail oriented, organized and a strong multi-tasker
  • Ability to work well under pressure
  • Collaborative, likes to work in teams
  • Good Problem Solving Skills
  • Proactive
  • Intermediate proficiency in Microsoft Office (Outlook, Excel, Word) 
  • University degree (bachelor of business administration / master) or in progress

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