Oferta pracy

Junior Specialist with English

Capita (Polska) Sp. z o.o.

  • Lubicz 23, Grzegórzki, Kraków
    Kraków, Lesser Poland
  • offer expired 5 hours ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • home office work, hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Capita (Polska) Sp. z o.o.

Lubicz 23

Grzegórzki

Kraków

Your responsibilities

  • Helping to guide our Clients on their Learning Journey

  • Assessing our Clients eligibility to access accredited learning services

  • Screening our Clients registration documentation

  • Working closely with our UK operations to support in the delivery of accredited learning

  • services

  • Managing Client queries in relation to the services we offer

Our requirements

  • Ability to work from Cracow office (2 days per week after pandemic)

  • English – at least B2+/C1

  • Experience of providing great customer service

  • Good communication and organisational skills

  • Availability for working on shifts - 9-17, 10-18, 11-19

Optional

  • English at least B2+ level

  • Experience of providing great customer service

  • Good communication and organisational skills

  • Excellent attention to detail.

  • Availability for working on shifts 9 17, 10 18, 11 19

What we offer

  • Employee Assistance Program for employees and their families (psychological support)

  • An extra day off for voluntary activities close to your heart

  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

  • Opportunity to become one of the Internal Trainers

  • A multinational environment with strong ties to UK business culture

  • LuxMed medical healthcare and Generali group insurance

  • Multisport Plus / Classic or MultiKafeteria benefit systems

  • A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • no dress code

  • coffee / tea

  • extra social benefits

  • birthday celebration

  • employee referral program

  • charity initiatives

  • extra leave

Becoming a Learning Coordinator at Capita

As a Learning Coordinator you will be supporting our clients in booking learning and development activities. You will be keeping high level of customer service and accuracy in administrative tasks by using your attention to details and empathy. Daily contact with native speakers of English will help you improve your language skills. This is currently a remote work according to COVID-19, however after the end of pandemic we will work from our office in Cracow or in a hybrid mode.

Capita (Polska) Sp. z o.o.

Capita Plc are the largest UK management, services, engineering and consultancy employing more than 61,000 staff aligned to providing services to the finance and critical infrastructure sectors and heavily aligned to all levels of government supporting key functions across the UK.

Capita Poland supports clients across a range of sectors including local government, procurement, life and pensions, insurance and learning and development. We operate in two locations – Kraków and Łódź, and both are situated very close to vibrant city centres!

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