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Junior Specialist with French

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 06.05.2015

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30  billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
    Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR.  We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
     Junior Specialist with French
    Miejsce pracy: Warszawa
    Key responsibilities may include:
    • Performing order entry using internal systems, checking and deciding on available providers, communicating with them via emails

    • Reporting expected vs actual output

    • Gaining and maintaining Client confidence and organization’s trust by developing efficient relationship

    • Interacting with internal clients to resolve issues; communication with clients in a professional manner maintaining confidentiality

    • Escalating issues and seeking advice with Senior Operations Purchase Agents and Team Leaders when facing non-standard issue

    • Proficiency in English

    • Very good French

    • Previous work experience in BPO/SSC would be an advantage

    • Experience in Customer Service would be nice to have

    • BA/MA degree

    • Strong communication/organizational skills

    • Self-motivation

    • Results & detail oriented

    • General PC experience is required (including basic Microsoft Office skills)

    • Good team working skills

    We offer:

    • Opportunity to work for the most recognized brands in the world
    • Attractive salary
    • Online and classroom trainings (CIMA training /certificate for qualified employees)
    • Notable discount for the language courses
    • Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
    • Open communication among all employees and across the teams
    • Ongoing mentoring and support not only during the induction period
    • Friendly work atmosphere and chill-out spaces for chats
    • Accelerate runners club and the participation in various employee initiatives
    • Beverages (as coffee, tea) at any time you want

    When applying please enclose the below statement:

    "I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
    Check out all our job vacancies at our website:   www.accenture.pl/operationswarsaw      

    Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.