Oferta pracy

Junior Support Specialist with English

Profitroom S.A.

  • Lesser Poland

    Lesser Poland
  • offer expired a month ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • home office work
  • remote recruitment

Your responsibilities

  • Supporting English-speaking and Polish customers of the company via telephone, e-mail and chat,

  • Advising on the operation of Profitroom systems and their configuration

Our requirements

  • Very good command of English - a necessary requirement,

  • Excellent organization of work,

  • Patience and the ability to deal with stressful situations,

  • Great independence and commitment,

  • Developed analytical and communication skills,

  • Empathy and willingness to help solve problems,

  • Experience in the position of technical support, customer service or working with online booking systems is an advantage,

  • Knowledge of the hotel industry is an advantage

What we offer

  • An opportunity to work for a future-oriented company with headquarters in Poland and the German subsidiary, and locations in e.g. Czech Republic and UK,

  • Flat hierarchy and open communication,

  • Remuneration adequate to the level of competencies and experience,

  • Working independently, taking ownership of respective tasks while also working collaboratively in team setting,

  • Professional and necessary work tools,

  • Additional benefits package, e.g. Medicover, Multisport, foreign languages classes, e-learning platform, online courses, life insurance, employee referral program and loyalty program,

  • And many more which you will find out at the meeting.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • computer available for private use

  • no dress code

  • coffee / tea

  • drinks

  • parking space for employees

  • sharing the costs of tourist services

  • employee referral program

  • family picnics

Profitroom S.A.

Profitroom is an international company that has been providing modern booking solutions for over 13 years. We provide SaaS technology and marketing services to give hoteliers the tools to increase revenue performance, bookings and efficiency. Thanks to the experience and expertise of our experts we win a lot of awards and as a company we’re proud of our results.

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Due to the dynamic growth of our company, especially in foreign markets, we’re looking for results-oriented people to support this growth.